Front Office Receptionist

3 days ago

Qatar Wyndham Hotels & Resorts Full time

Wyndham Hotels and Resorts is now seeking a Front Office Receptionist to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.

**Job Summary**:
The Front Office Receptionist is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

**General Requirements**:

- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.

**Fundamental Requirements**:

- Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
- Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
- Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
- Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
- Review Front Office log and Trace File daily.
- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.

**Education & Experience**:

- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.

**Physical Requirements**:

- Flexible and long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.

**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique C

  • Receptionist

    3 weeks ago

    Qatar VINCI Full time

    Duties & Responsibilities: - Perform clerical and receptionist duties such as filing, photocopying, transcribing, and faxing. - Handle invoices, billing and coordinate with Accounting Department. - Keep updated records of office expenses and costs. - Managing Vendors, Billing, and coordinating with the accounts department. - Provide support in logistics. -...

  • Receptionist

    2 months ago

    Qatar Qatar Living Full time

    The Receptionist will be working under limited supervision and be the front-line representing Qatar Living to our community. The role involves thinking on your feet and providing the highest level of service to our visitors and guests.Reception responsibilitiesArrange appointments and meetings to be attended by the Management.Receives all incoming calls,...

  • Receptionist

    1 week ago

    Qatar Assiyana Full time

    **Receptionist Job Brief**: Are you a personable and organized individual with excellent communication skills? We are seeking a dedicated receptionist to join our team. As a receptionist, you will play a crucial role in creating a positive impression and ensuring smooth operations in the front office. **Responsibilities**: **1. Greet Visitors**: Welcome...

  • Overnight Front Office Receptionist

    4 weeks ago

    The Pearl Qatar Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is driven by its team members who strive for continuous improvement, reaching new milestones, and treating each other with respect. Our global team is dedicated to providing exceptional experiences for our guests, residents, and partners by delivering luxury with genuine care. We understand that by offering a top-notch...

  • Overnight Front Office Receptionist

    2 months ago

    The Pearl Qatar Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is driven by its team members who strive for continuous improvement, reaching new milestones, and treating each other with respect. Our global team is dedicated to providing exceptional experiences for our guests, residents, and partners by delivering luxury with genuine care. We understand that by offering a top-notch...

  • Female Receptionist

    4 weeks ago

    Qatar Moroccan touches beauty saloon Full time

    Warmly greet clients, walk them to the proper beauty station and inform assigned beauticiansof their arrival - Process transactions (cash and credit cards) and issue receipts - Offer beverages and chat with clients who are in the waiting area - Welcome walk-ins, answer questions about services and schedule appointments based on availability - Inform clients...

  • Front Office Manager

    3 weeks ago

    Qatar Marriott International, Inc Full time

    **Job Number** 24067220 **Job Category** Rooms & Guest Services Operations **Location** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Front Office Manager

    4 weeks ago

    Qatar Marriott International, Inc Full time

    **Job Number** 24042107 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

  • School Receptionists

    2 weeks ago

    Qatar Sherborne Qatar Senior School Full time

    About us:Sherborne Qatar was founded in 2009 as the first overseas school developed by Sherborne School, Dorset. It was set up in partnership with Sheikh Abdulla bin Ahmed Al Thani (Chairman of Sharaka Holdings). It is a founding member of Qatar's Ministry of Education & Higher Education Outstanding Schools Initiative. We now have 4 schools - 2 coed...

  • Receptionist

    2 weeks ago

    Qatar Assiyana Full time

    Receptionist Job Brief:Are you a personable and organized individual with excellent communication skills? We are seeking a dedicated receptionist to join our team. As a receptionist, you will play a crucial role in creating a positive impression and ensuring smooth operations in the front office.Responsibilities:1.Greet Visitors:Welcome guests, clients, and...

  • Receptionist (Cum HR Assistant)

    3 days ago

    Qatar Al Kaun Group Full time

    Job Description – Front Office Execuitve cum HR AssistantWe are looking for a pleasantFront Office Executive to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. You should have a friendly and easy going...

  • Front Office Manager

    2 weeks ago

    Qatar Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....

  • Assistant Front Office Manager

    4 weeks ago

    Qatar Marriott International, Inc Full time

    **Job Number** 24099431 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...

  • Female Receptionist

    2 weeks ago

    Qatar Moroccan touches beauty saloon Full time

    Warmly greet clients, walk them to the proper beauty station and inform assigned beauticiansof their arrival Process transactions (cash and credit cards) and issue receipts Offer beverages and chat with clients who are in the waiting area Welcome walkins, answer questions about services and schedule appointments based on availability Inform clients about new...

  • School Receptionists

    4 weeks ago

    Qatar Sherborne Qatar Senior School Full time

    **About us**: Sherborne Qatar was founded in 2009 as the first overseas school developed by Sherborne School, Dorset. It was set up in partnership with Sheikh Abdulla bin Ahmed Al Thani (Chairman of Sharaka Holdings). It is a founding member of Qatar’s Ministry of Education & Higher Education Outstanding Schools Initiative. **We now have 4 schools - 2 coed...

  • Receptionist

    2 weeks ago

    Qatar Doha Coach Full time

    Location: Doha, QatarAbout UsYoga Studio offering group classes and personal training classes.About this positionThe front-line receptionist courteously greets and welcomes all visitors to the studio and performs general clerical duties, supporting Management and staff.Your responsibilities will include: Liaising with contacts and helping to establish...

  • Receptionist

    2 weeks ago

    Qatar Thabt Gulf Digital Solution Full time

    Job descriptionLooking for a lady Receptionist who have experience in same job role. Provide general administrative support. Maintain fluent communication by conveying important messages. Responding to the guest inquiry and requirements. Keep track of the upcoming appointments for the guest. Keep the reception clean and neat, takes order for the necessary...

  • Receptionist

    2 months ago

    Qatar Al Makki Real Estate Full time

    We are seeking a Receptionist for our Real Estate Company*Answering and directing phone calls in a professional and courteous manner Greeting and welcoming clients and visitors Scheduling and confirming appointments for real estate agents Maintaining and organizing the reception area Managing incoming and outgoing mail, faxes, and emails Assisting with...

  • Receptionist

    4 weeks ago

    Qatar Al Tamimi Full time

    **Role**:Receptionist **Reporting Line**:Office Manager **Requirements**: - 2 year secretarial or administrative diploma - Minimum 2 years’ experience in a similar role. Experience in a professional services environment would be an advantage - Excellent working knowledge of MS Office, Outlook and Internet browsing - Sound knowledge of office...

  • Front Office Manager

    2 weeks ago

    Qatar Wyndham Hotels & Resorts Full time

    Wyndham Hotels and Resorts is now seeking a Front Office Manager to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.Job Summary:The position is responsible for short and long term planning and day-to-day operations of the front office division. Recommend budget and manage expenses within approved budget constraints.Major areas of...