Receptionist
5 months ago
**Receptionist Job Brief**:
Are you a personable and organized individual with excellent communication skills? We are seeking a dedicated receptionist to join our team. As a receptionist, you will play a crucial role in creating a positive impression and ensuring smooth operations in the front office.
**Responsibilities**:
**1. Greet Visitors**: Welcome guests, clients, and employees with a warm and friendly demeanor, providing assistance as needed.
**2. Answer Incoming Calls**:Manage a multi-line phone system, screen and direct calls to the appropriate departments or individuals.
**3. Handle Correspondence**:Receive and distribute mail, packages, and deliveries promptly.
**4. Provide Information**:Offer information about the company, its services, and basic inquiries from visitors or callers.
**5. Schedule Appointments**:Coordinate and schedule appointments, meetings, and conference rooms as required.
**6. Maintain Reception Area**: Ensure the reception area is clean, organized, and presentable at all times.
**7. Manage Supplies**: Monitor and replenish supplies, such as stationery, and other essentials.
**8. Assist with Administrative Tasks**:Support administrative staff with various tasks, including data entry, filing, and photocopying.
**10. Adhere to Security Procedures**:Follow security protocols, including issuing visitor badges and monitoring access to the premises.
**Requirements**:
**1. Excellent Communication Skills**:Strong verbal and written communication abilities are essential for interacting with visitors, clients, and colleagues effectively.
**2. Customer Service Oriented**:A customer-centric approach with a focus on providing exceptional service to all guests and callers.
**3. Organizational Skills**:Ability to prioritize tasks, manage multiple responsibilities, and maintain a well-organized workspace.
**4. Professionalism**: Maintain a professional appearance and demeanor in all interactions, representing the company in a positive light.
**6. Problem-Solving Abilities**: Resourcefulness and the ability to handle unexpected situations or inquiries efficiently.
**7. Attention to Detail**:Accuracy and attention to detail in tasks like message-taking, appointment scheduling, and handling confidential information.
**8. Flexibility**: Willingness to adapt to changing priorities and assist with additional duties as required.
**9. Previous Experience**: Prior experience in a receptionist or customer service role is mandatory and preferably within the hotels industry.
Application Question(s):
- Are you currently in Doha?
- Do you hold a valid QID?
- Can you obtain an NOC?
- How many years of experience do you have in a similar role?
- How many years of work experience do you have as receptionist in a hotel?
- How much salary are you expecting?
- What is your availability to join?
- What is your level of proficiency in English (reading, writing and speaking)?
- What is your level of proficiency in Arabic (reading, writing and speaking)?
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