Corporate Affairs Policy and Standards Manager

4 days ago


Doha, Qatar Qatar Airways Full time

**About the role**

Corporate Affairs Policy and Standards Manager leads the development and authoring of Corporate Affairs policies and standards, including relevant strategies. Leads the development and delivery of audits and internal assurance regarding alignment to regulation and business policy across Qatar Airways Group. Identify and evaluate statutory and non-statutory requirements and auditing controls across Qatar Airways Group. Develop and manage processes for business continuity and change management for Corporate Affairs. Some responsibilities of this role include:

- Lead the development and authoring of all Aeropolitical and Corporate Affair policies, procedures and standards to improve efficiencies and service quality.
- Lead production of detailed Conformance Reports from audits, approved by designated senior management official, as an accurate record of internal assessments conducted and the status of conformity with the relevant regulators.
- Develop strategies and programmes for auditing and compliance throughout Qatar Airways Group business units locally and globally at Outstations against regulatory requirements.
- Develop and manage change initiatives within projects to assure relevance by increasing adoption of new standards and processes in Corporate Affairs.
- Engage and consult with relevant stakeholders to identify and evaluate business processes and requirements in order to develop policies and standards to improve service quality and efficiency.
- Identify and draft structured standards and policies for Corporate Affairs through analysing and evaluating internal and external requirements and business processes.
- Develop systems of standards, policies and strategies aligned to local, regional and international best practice quality management systems for example ISO 9001.
- Responsible for authoring, updating and maintaining all policies, standards and strategies to improve efficiencies and service delivery. Responsible for preparing policies and standards and procedures relating to assurance and compliance activities. Identify necessary changes to business processes, systems and technology and incorporate into the review of standards, policies and strategies to ensure it remains current.
- Undertake training and implementation of applicable standards and policies across Corporate Affairs.
- Develop and implement Qatar Airways Group audit programme, strategy and framework across the organisation.

**Qualifications**:
**About You**

**Qualifications**:
Essential
- Relevant College or University qualification to min Bachelor's level

Preferred
- Membership in recognized professional body.

**Previous Experience**:
Essential
- Minimum 7 years relevant experience
- Design and delivery of compliance audit and assurance programmes in large organisation.

Preferred
- Management role with significant experience influencing senior and technical level stakeholders.
- Experience in the implementation of ISO Standards within large organisations.
- Airline/airport industry experience.

**Job Specific Skills**:
Essential
- Ability to interpret legislation and regulation into business standards and process.
- Project Management skills.
- Command of English language

Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

Additional
- Command of Arabic language

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible



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