Brasserie Team Leader

1 week ago

Doha, Qatar Rosewood Hotel Group Full time

**General Information**:

- Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Food & Beverage - Services- Job Type- Full-time Permanent**Job Summary**

Assist the Management team in ensuring that the restaurant is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests’ expectations at all times. Ensuring the smooth running of the department, managing their assigned section during their shifts with waiters. Lead their section team, ensuring every associate performs up to expectations and job requirements. The goal is to maintain efficiency during service through planning, preparation, adapting to the needs of the moment and through excellence of knowledge. We aim to achieve these goals through; thorough training, strong associate support, teamwork, and feedback.

**Essential Duties and Responsibilities**
- Guest satisfaction
- Ensures to deliver the brand promise and always provide exceptional guest service.
- Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels & Resorts
- Ensures that all guest and associate customer complaints are resolved in a quick and efficient manner.
- Maintains positive guest and associate interactions with good working relationships.

**Operations**
- Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
- Ensure high standards of personal presentation and grooming.
- Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
- To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices
- Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
- Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
- To have a full working knowledge of the restaurant floor plans and layout of all F&B offers.
- To have a full working knowledge Micros, Open Table & all other systems as required.
- Establish rapport with guests in a professional manner.
- Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
- Ensure discretion and confidentiality with SAGs guests and ensure all information is given to the management for the reservation in-house database.
- Ensure all associates are always following the Order of Service and Standard Operating Procedures.
- Mentor associates as requested by management, following all correct training procedures and standards.
- Monitor associate development on the floor identifying training needs and any areas of concern.
- Assist in the cutlery and crockery stock takes.
- Ensure any ordering requirements are communicated accordingly.
- Assist management in any other BOH activities as required.
- Report for duty on time and prepared for your shift. Adhere to agreed break times.
- Ensure the correct opening and closing procedures are followed by all associates.
- Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.
- Engage with and contribute to service briefings.
- Take instructions from your manager, anticipate their requirements.
- Control and manage your section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels & Reports Global Standards).
- Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.
- Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.
- Ensure that individual Mise en Place for each order is known and placed on the table.
- Understand guests to be prioritized - SAGs, unhappy guests & regulars.
- Oversee and direct the waiters in your station at all times, provide guidance and support.
- Communicate guest preferences to reception team in order to build guest profiles.
- React promptly and deal with any issues, complaints, breakages & spillages.
- Communicate any issues to management promptly.
- Ensure a high level of cleanliness is maintained throughout the restaurant.
- Provide accurate discount and void reconciliations, following correct cashing up procedure.
- Ensure that all checklists are completed correctly and honestly.
- Respond to changes in the F&B function as dictated by the industry, company, and hotel.
- Grow and improve skills and abilities through the appropriate training, assessment, and performance.
- Present the bill and take payments.
- Handle all operating equipment carefully avoiding abuse and minimizing breakage.

**Standard Responsibilities**
- Comply and adhere to the Ros

  • Brasserie Team Leader

    7 days ago

    Doha, Qatar Crew Life at Sea Full time

    ***:**Key Responsibilities**: *** - **Lead and manage a team of waiters, bartenders, and other brasserie staff** *** - **Train and develop team members to provide excellent customer service and maintain high standards of food quality and presentation** *** - **Create and maintain a positive and professional work environment for the brasserie team** *** -...

  • Brasserie Team Leader

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Crew Life at Sea Full time

    - Lead and manage a team of waiters, bartenders, and other brasserie staff- Train and develop team members to provide excellent customer service and maintain high standards of food quality and presentation- Create and maintain a positive and professional work environment for the brasserie team- Ensure all guests are greeted and served in a friendly and...

  • Crew Leader for Brasserie Excellence

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Crew Life at Sea Full time

    We are seeking an experienced Crew Leader to join our team at Crew Life at Sea. In this role, you will be responsible for leading and managing a team of waiters, bartenders, and other brasserie staff.Your key responsibilities will include:Training and developing team members to provide excellent customer service and maintain high standards of food quality...

  • Bar Manager – Brasserie, Dubai

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    A stylish brasserie in Dubai is looking for an experienced and passionate Bar Manager to lead its bar operations. The ideal candidate will have a deep knowledge of classic and contemporary cocktails, wine pairings, and bar operations management. This role requires a hands-on leader who can train and manage a high-performing team, develop innovative beverage...

  • Dubai Brasserie Director

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    About One5's Bar TeamAt One5, our bar team is dedicated to delivering exceptional guest experiences. We are seeking an experienced Bar Manager to join our team and lead our bar operations in Dubai.The ideal candidate will possess extensive knowledge of classic and contemporary cocktails, wine pairings, and bar operations management. You will be responsible...

  • Jnr Sous Brasserie

    7 days ago

    Doha, Qatar Crew Life at Sea Full time

    ***:**As a Junior Sous Chef, you will be responsible for assisting the Executive Sous Chef in managing the daily operations of our brasserie restaurant. You will work closely with the kitchen team to ensure the highest quality of food is consistently delivered to our guests.** *** Responsibilities**: *** - **Assist the Executive Sous Chef in overseeing the...

  • Demi Cdp Brasserie

    7 days ago

    Doha, Qatar Crew Life at Sea Full time

    ***:**As a Demi Chef de Partie in our brasserie, you will play a crucial role in ensuring the smooth operation of our kitchen and delivering high-quality dishes to our guests. You will be responsible for assisting the Chef de Partie in preparing, cooking, and presenting a variety of dishes to the highest standards. You will also be expected to maintain a...

  • Waiter – French Brasserie, Abu Dhabi

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    Job Title: WaiterA refined French brasserie in Abu Dhabi is looking for an experienced Waiter to deliver exceptional guest service in a sophisticated dining environment. The ideal candidate will have a passion for classic French cuisine, fine dining service, and guest engagement. This role requires strong knowledge of French gastronomy, wine pairings, and a...

  • Brasserie Barman

    7 days ago

    Doha, Qatar Crew Life at Sea Full time

    ***:**As a Brasserie Barman, you will be responsible for providing excellent bar service, ensuring that guests receive prompt, friendly, and personalized service. You will be expected to have a strong knowledge of cocktails, wines, and other beverages, as well as the ability to make recommendations and create unique drink experiences for our guests.** ***...

  • Team Leader

    1 week ago

    Doha, Qatar Star Vision WLL Full time

    We are looking for a team leader with minimum 5 years of Experience in Ooredoo products and services **Salary**: From QAR4,000.00 per month Ability to Commute: - Doha (required) Ability to Relocate: - Doha: Relocate before starting work (required)

  • Team Leader

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar hyatt hotel Full time

    Are you passionate about delivering exceptional guest experiences in the heart of luxury? Park Hyatt Doha is seeking a dynamic and dedicated individual to join our team as a Team Leader in the Laundry department.In this position you will play a pivotal role in ensuring operational excellence. You will lead and motivate the team to achieve high service...

  • Experienced Bar Lead

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    About One5One5, a leading hospitality group, seeks an experienced Bar Manager to lead its bar operations in Dubai. As a Bar Manager at One5, you will have the opportunity to lead a high-performing team and contribute to the success of our top-rated brasserie concept.You will be responsible for overseeing day-to-day bar operations, including developing and...

  • Team Leader Service

    2 weeks ago

    Doha, Qatar Premium Solutions Consultancy Full time

    We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to...

  • Purchasing Team Leader

    7 days ago

    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring a Purchasing Team Leader / Operational Procurement Managerin Qatar. **Minimum requirements**: - Bachelor's degree in Business Administration - 10 years of relevant experience - Must have a driver's license - With valid QID, NOC preferred - Can join immediately - Work Location - Lusail_ **Interested applicants**:forward the CV's through...

  • Team Leader

    1 week ago

    Doha, Qatar QH Human Resources Consultancy Full time

    QHire Human Resources Consultancy is hiring for a Team Leader. **Responsibilities**: - Managing the day-to-day activities of the team. - Motivating the team to achieve organizational goals. - Developing and implementing a timeline to achieve targets. - Conducting training of team members to maximize their potential. - Empowering team members with skills to...

  • Residential Team Leader

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar HomePro Real Estate Full time

    We're Hiring: Residential Team Leader & Agents at HomePro Real EstateBasic Requirements:Strong leadership skills (for Team Leader position)In-depth knowledge of the Qatari residential marketAbility to close high-value dealsReady to lead or grow your career in Qatar's luxury residential market?Send applications to: recruitment@homepro-qatar.comSeniority...

  • Team Leader

    1 week ago

    Doha, Qatar Andaz Doha Full time

    Summary Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others and extending meaningful gestures, we consistently deliver distinct experiences that demonstrate how a little understanding goes a long way. Andaz means "personal style" in Hindi. Andaz Doha means, five-star...

  • IT Security Team Leader

    1 week ago

    Doha, Qatar Candidzone Full time

    We are hiring for **IT Security Team Leader** **Responsibilities**: - To build and deliver industry leading security capabilities to continuously protect and defend Organization, systems, and data and to enhance information security posture against a broad range of cyber threats and develop strategies to address threats most effectively. - Bachelor's...

  • Team Leader

    1 week ago

    Doha, Qatar Park Hyatt Doha Full time

    Summary Are you looking for a rewarding career in the hospitality industry? Hyatt, a renowned global hotel chain, is currently seeking a dedicated and motivated individual to join our team as a Team Leader in Housekeeping Department. At Hyatt, we pride ourselves on providing exceptional service to our guests, and we believe that starts with taking care of...

  • Team Leader

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    If you're looking for a career with Apple Leisure Group, please click here to view job postings.If you're looking for a career with our Inclusive Collection, please click here to view job postings.Duties and responsibilities related to the Team Leader - Spa role:Provide leadership of the day-to-day operations of the reception desk and guest service...