Guest Relations Agent
6 hours ago
**Job Number** 22172310
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
-
Guest Relations Agent
20 hours ago
Doha, Qatar MK re consulting & services Full time**Job Title: Guest Relations Agent** **Location**: Qatar **Job Summary**: As a Guest Relations Agent, you will be the face of our vibrant beach club in Qatar, ensuring a seamless and enjoyable experience for all guests. This role is perfect for individuals who excel in customer interaction and thrive in a lively, beachfront...
-
Guest Relations Agent
6 hours ago
Doha, Qatar Rixos Gulf Hotel Doha Full time**Guest Relations Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...
-
Guest Relations Agent
20 hours ago
Doha, Qatar TRAGS Electrical Engineering And Air Conditioning Company WLL Full timeo Arabic language is must Responsible to make sure VIP guest experience is good - Know how to speak and deal with Guests - Know how to approach Guests - Memorize VIP habits and know their close contacts / protocol team - Visit VIP when required and make sure they always prefer our venue as their favorite restaurant - Full responsibility to take care of any...
-
Guest Relations Agent
5 days ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 22131396 **Job Category** Rooms & Guest Services Operations **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...
-
Guest Relations Agent
7 days ago
Doha, Qatar Hilton Full timeA Guest Relations Agent Food & Beverage is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. **What will I be doing?** As a Guest Relations Agent, you are responsible for serving guests in a...
-
Guest Relations Agent
6 hours ago
Doha, Qatar B Holding Full timeHiring for Guest Relations Agent - Chanel Fashion Boutique Local hiring female Preferably Arabic speaker Valid QID and transferable visa - customer service and great communication skills **Job Types**: Full-time, Permanent Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Experience**: -...
-
Guest Service Agent
6 hours ago
Doha, Qatar Rixos Gulf Hotel Doha Full time**Guest Service Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...
-
Guest Relations Agent
6 days ago
Doha, Qatar B Holding Full timeHiring for Customer service agent for the shopping mall Female, immediate hiring, with experience in customer service in Qatar **Job Types**: Full-time, Permanent Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required)
-
Guest Service Agent
6 hours ago
Doha, Qatar BANYAN TREE Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Service Agent/receptionist
6 days ago
Doha, Qatar Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Guest Relations Officer
7 days ago
Doha, Qatar Wyndham Hotels & Resorts Full timeWyndham is now seeking a Guest Relations Officer to join our team at Wyndham Doha West Bay in Doha, N/A. **Job Summary**: The Guest Relations Officer is responsible for assisting the Front Office Manager and Assistant Front Office Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay,...
-
Guest Relations Agent
7 days ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 22215918 **Job Category** Rooms & Guest Services Operations **Location** Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel...
-
Guest Service Agent
7 days ago
Doha, Qatar Candidzone Full timeIMMEDIATE HIRING - GUEST SERVICE AGENT - Female - Arabic Nationality - 2+ years of experience in Hotel - 8 hours plus 1-hour breaktime - OT will be paid - Work Location - Doha - QID with NOC is preferred - Acknowledged resignation letter is preferred - Immediate joining is a must - 2500QAR plus FAT and service charge fixed 150QAR a month For interested and...
-
Guest Relations
4 days ago
Doha, Qatar Hilton Full timeGuest Relations A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you will serve on...
-
Guest Services Agent/ Front Desk
7 days ago
Doha, Qatar Gloria Hotel & Suites Full timeWe are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their stay. Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry,...
-
Guest Experience Expert
20 hours ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24065669 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...
-
Guest Relations
20 hours ago
Doha, Qatar TRAGS Electrical Engineering And Air Conditioning Company WLL Full timeo Responsible to make sure VIP guest experience is good - Know how to speak and deal with Guests - Know how to approach Guests - Memorize VIP habits and know their close contacts / protocol team - Visit VIP when required and make sure they always prefer our venue as their favorite restaurant - Full responsibility to take care of any inspection on the ground...
-
Receptionist/guest Service Agent(Arabic Speaker)
20 hours ago
Doha, Qatar Wonder palace Hotel Full timeWe are seeking a dynamic and friendly individual to join our team as a Receptionist/Guest Service Agent. As the first point of contact for our guests, you will play a crucial role in ensuring their stay exceeds expectations. From warmly welcoming guests to assisting with inquiries and providing exceptional service, you will be instrumental in creating a...
-
Guest Service Agent
4 days ago
Doha, Qatar Accor HQ Full time**Guest Service Agent** Being a Rixos Gulf hotel employee means embodying and conveying the brand mindset through the values of commitment, adaptability, and creativity. **What’s in it for you?** - Employee benefit card offering discounted rates at Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow...
-
Customer Relation Manager
6 hours ago
Doha, Qatar Agent Project Group Services Full timeWe are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. **Responsibilities** - Improve...