Head Therapist

6 days ago


Doha, Qatar Hilton Full time

Head Therapist / GSA

An Head Therapist / Guest Services Agent (GSA) is responsible for assisting the Spa & Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual revenue targets.

**What will I be doing?**

As an Head Therapist / GSA, you will be responsible for assisting the Spa & Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience. An GSA will also be required to help achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Assist Spa & Health Club Manager with managing operations
- Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Assist Spa & Health Club Manager with managing spa team members to ensure high motivation, provision of high quality service and ongoing development
- Assist Spa & Health Club Manager with the recruiting, managing, training and development of the team
- Assist Spa & Health Club Manager in meeting revenue targets
- Assist Spa & Health Club Manager in meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Instill brand values and standards to maintain quality on a daily basis
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Respond to audits to ensure continual improvement is achieved
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
- Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

**What are we looking for?**

An Head Therapist / Guest Services Agent (GSA) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Supervisory experience within the spa industry
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Book4Time software experience
- Passion for customer service
- Ability to meet financial targets
- Relevant qualifications

**What will it be like to work for Hilton?**

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our
**Go Hilton Team Member Travel**
discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton


  • Head Therapist

    7 days ago


    Doha, Qatar Hilton Full time

    A Head Therapist is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. **What will I be doing?** As a Head Therapist, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Head...

  • Head Therapist

    18 hours ago


    Doha, Qatar Accor HQ Full time

    Scope and Objectives The Head Therapist is responsible for leadership of therapist team. This includes but is not limited to the training, hiring and coaching of the team to ensure the best experience. The service quality and guest experience, as well as team motivation, is a key component of everyday operations. **Education and Experience** - Recognised...


  • Doha, Qatar The Hamilton International School Full time

    **Description** **ISP Junior OT Role Profile** **Purpose of Role** To support the day-to-day management and organisation of Occupational Therapy within the Inclusion Department. **ISP Principles** **Begin with our children and students. **Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety...


  • Doha, Qatar Rise Group Full time

    Job Description: FEMALE **Bodywork Practitioner / Massage Therapist ** (Health and Wellness Center) Monthly Salary**:QAR 4,500** to **QAR 5,000** (Full package / All in) **Key Responsibilities**: - Perform a variety of massage and bodywork techniques tailored to clients' individual needs and preferences - Utilize modalities such as deep tissue massage,...


  • Doha, Qatar Candidzone Full time

    Urgent Hiring for **Thai Therapists (6 Nos )** Experience : 2-3 Years Minimum. Nationality : Preferably Thai National, If not Thai (mix) or Any Nationality that has a certification in Thai massage. Key responsibilities: 1.Provide a range of massage treatments such as: 2.Tailor each treatment to meet individual needs and preferences of clients. 3.Maintain...

  • Speech Therapist

    2 weeks ago


    Doha, Qatar Medical Genius Organization Full time

    **About us** We are professional, customer-centric, and social. Our work environment includes: - Growth opportunities - Wellness programs **DUTIES AND RESPONSIBILITIES** 1. Evaluate and report on prospective students based on approved selection criteria and generate reports together with the head of special education 2. Evaluate the admitted children...


  • Doha, Qatar World Gate Beauty Trading Full time

    **Key accountabilities include**: - Deliver a personalized experience with commercial success whilst representing the spa/salon in a professional and hospitable way. - Build long term relationships with the customers to maximize return customers through consistent service excellence and provide exceptional after sales service as required. - Possess thorough...

  • Behavior Therapist

    2 weeks ago


    Doha, Qatar Medical Genius Organization Full time

    A special schools development center in Qatar is looking to recruit a **Behavior** **Therapist** in a full-time role. **DUTIES AND RESPONSIBILITIES** 1. Evaluate and report on prospective students based on approved selection criteria and generate reports together with the head of special education 2. Evaluate the admitted children and prepare intervention...


  • Doha, Qatar Hutchinsons Domestic Staff Full time

    **HEAD BUTLER/ASSISTANT PALACE MANAGER** **Doha, Qatar**Essential requirements: Extensive experience in a formal VIP household as a senior butler. Management or supervisory experience.** **Ability to take control of all areas in the absence of the palace manager.** Prepare and manage rotas for staff in housekeeping, F&B service, laundry and also...

  • Spa Therapist

    2 weeks ago


    Doha, Qatar Qatar Airways Full time

    **About the role** As Qatar Duty Free Spa Therapist To provide guests with luxury spa treatments, ensuring an exceptional level of service and memorable spa experience **Key accountabilities include** - Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way. - Build long term relationships...


  • Doha, Qatar Qatar Airways Full time

    Begin your journey with us. Join our award-winning Qatar Duty Free team! As the market conditions are improving and our network is growing, we are looking to grow our team based in the state-of-the-art global hub, Hamad International Airport (HIA). Join us and start writing your own story with Qatar Airways, an award-winning airline that has never stopped...

  • Spa Supervisor

    4 days ago


    Doha, Qatar Swan Global WLL Full time

    Duties - Check opening procedure details for the morning shift and closing procedure detail for the evening shift by using a checklist. - To check all maintenance in the spa locations, a make work order if necessary, and inform to Spa Manager / Spa Director for follow-up up. - Interact with guests - Assist in report making - Staff Attendance, Guest Comment,...

  • №273-5 hotels

    6 days ago


    Doha, Qatar theWORK Full time

    **Employer**:One of the largest hospitality holdings in the country **Agency fee**: NO **Contract**: 24 months **Joining date**: asap Company provides: - Work visa - Airline Tickets - Medical Insurance - Accommodation - Transportation - 3 duty Meals Positions - Housekeeping Attendant- 1 560,00 QAR- Bell Captain- 2 070,00 QAR- Bellman- 1 560,00 QAR-...


  • Doha, Qatar StrongBox Gym Full time

    An experienced and qualified massage therapist to offer high quality recovery treatments and stretching to gym clients. - Must have a massage or physiotherapy qualification - we are not looking for spa massage - Must be willing to learn from head therapist - Must be entrepreneurial and have an excellent bedside manner - Must speak excellent English - Must be...


  • Doha, Qatar OĀM MASSAGE Boutique Full time

    Duties for this role include but are not limited to: Organizing schedules, having a hands-on approach to general reception duties - providing a warm welcome to every guest, making reservations, dealing with enquiries, dealing with complaints, cash handling and dealing with ad hoc queries. Promote and sell products and cement strong relationships with...

  • Facial Therapist

    1 week ago


    Doha, Qatar Othuba beauty lounge Full time

    Evaluate clients’ skin condition and appearance - Discuss available treatments and determine which products will improve clients’ skin quality - Recommend skin care products, such as cleansers, lotions, or creams - Refer clients to another skincare specialist, such as a dermatologist, for serious skin problems - Disinfect equipment and clean work areas -...


  • Doha, Qatar Qatar Airways Full time

    Begin your journey with us. Join our award-winning Qatar Duty Free team! As the market conditions are improving and our network is growing, we are looking to grow our team based in the state-of-the-art global hub, Hamad International Airport (HIA), Doha, Qatar. Join us and start writing your own story with Qatar Airways, an award-winning airline that has...


  • Doha, Qatar VLCC Wellness International Full time

    ❖ To ensure that service delivery is 100% as per VLCC Protocol ❖ To ensure timely completion of Zero Session as per Standard Operating Procedures (SOP) ❖ To ensure client’s understanding/agreement to the terms of the program before initiating the program ❖ To complete a detailed examination of each client’s fitness level and mobility through...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23122087 **Job Category** Spa **Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions...


  • Doha, Qatar Tadawi Medical Center, Doha, Qatar Full time

    **Job Title**:Male Registered General Nurse** **About the Role**: As a Registered General Nurse at Tadawi Medical Center, you are required to provide higher quality medical care to our community. We are currently seeking a dedicated and skilled Registered Medical Nurse to join our compassionate team of healthcare professionals. **Responsibilities** **1....