Human Factors Training Coordinator

5 days ago

Doha, Qatar Qatar Airways Full time

**About the role**

We are recruiting for Human Factors Training Coordinator, to be based in Doha, Qatar.

The Human Factors Training Coordinator will maintain cabin crew and flight deck, crew Resource Management (CRM) training and compliance records. This role holder will be responsible for coordinating and communicating with different stakeholders in Qatar Airways and liaising with external stakeholders in order to plan CRM training that is compliant and current. The incumbent will be responsible for effective management of all training logistic requirements.

**Specific responsibilities for the role include**:

- Administration of psychometric tests (PSA’s) regarding pilots upgrading to command (Captains Course), and Human Factors sessions i.e. issuing of PSA’s, reviewing recipient action and recording results.
- Record, list and issue CRM certificates to all participants of crew resource management courses within and outside Qatar Airways.
- Ensure compliance and updated due to short notice changes to CRM duties on the roster triggered either by the CRM Instructors themselves or crew control.
- Maintain Regulatory compliance records for all annual standardization checks of all CRM Instructors.
- Update and maintain the database of current qualifications of CRM Instructions for Regulatory compliance purposes.
- Oversee and implement maintenance and supply of training media and technology which is utilized during the delivery of CRM training.
- Liaise with Flight Deck and Cabin Crew Training Control (Manpower Planning) on training nomination/ course requirements to ensure smooth co-ordination of all training activities.
- Meet the minimum requirements for the course participant numbers and to optimize the use of training facilities.
- Quickly respond to queries and ensure course venues, materials and participant schedules are all organized.
- Conduct data capture regarding ongoing human factor research and surveys, which is conducted to identify evidence-based training and ensuring that course design is aligned with regulatory compliance and best international practice.
- Record CRM roster duties to provide SMHF with data to maintain manpower planning oversight in alignment with business requirements.
- Co-ordinate times and location for ad hoc Human Factors sessions upon request from the line operations including Fleet and Cabin Crew Management to assess individual employee situations with Human Factors Managers.
- Maintain CRM training data and coordinating with various departments whilst ensuring compliance with company policies and procedures, and instructions from department management.
- Communicate and provide information by relevant methods internally/externally and enable department operations and effective service across the network.
- Adhere to procedures relating to proper use and care of equipment and material used for training.
- Coordinate the provision of support and necessary equipment for the HF management team.
- Liaise and coordinate with other department and offices to manage requests for Human Factors support.
- Undertake desktop reviews to prepare for internal and external audits.
- Perform other department duties as directed by the Head of the Department.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
**About you**
- Bachelor’s Degree with minimum of 4 years relevant experience.
- Aviation experience will be an advantage.
- Good understanding of Aviation Safety.
- Strong understanding of Regulatory environments demanding compliance and high levels of reporting requirements.
- Well-developed interpersonal skills along with excellent written and oral communication skills.
- Excellent knowledge of MS Word, MS Excel and PowerPoint and Oracle.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to app

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