Call Center Executive

2 weeks ago


Doha, Qatar Tadmur Holding WLL Full time

Attending calls from customers/ Tenants professionally and responding to inquiries and complaints.
- Receiving calls and registering service request.
- Handling and resolving customer complaints.
- Monitoring open jobs and updating clients regarding open jobs.
- Assisting and guiding technicians regarding their assigned schedule for the day.
- Identifying, escalating priority issues and reporting to the higher management.
- Following up complicated customer calls when required.
- Managing administration, communicating and coordinating with internal departments.

**Required Skills**:

- Minimum 3 to 4 years’ experience as Call attendant/ Call Center Executive
- Should have relevant experience in facilities management.
- Good communication skills in English

**Salary**: QAR3,500.00 - QAR4,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Service: 3 years (required)

**Language**:

- English (required)



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