Senior Analyst

3 weeks ago

Qatar Management Solutions International Full time

JOB DETAILS

Job Category

1610 NC PROFESSIONAL

Department

Applications

Job Title

Senior Analyst - Integration

Division

Integration Services

Job Identifier/Position #

[Job Code]

Job Grade

S9

Prepared on

13 April 2017

Revised on

12 October 2023

ORGANIZATIONAL PROFILE

Sidra Medicine is a state-of-the-art academic medical center that will function to the level of the highest international standards. Its clinical focus is on the specialty care of women and children.

**Sidra's Vision is**: “Sidra Medicine will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:
**World Class**: Patient and Family Centered Care Health Education Biomedical Discovery

Sidra works closely with Weill Cornell Medical College in Qatar and Hamad Medical Corporation across all three activities to raise the standard of health and health care throughout the State of Qatar

DEPARTMENT/BRANCH PROFILE

The Information Management Division ensures information management standards are consistently applied across systems to maintain the level of data integrity, quality, and privacy necessary for clinical, demographic, financial, evidentiary and administrative data to facilitate real-time healthcare delivery.

JOB SUMMARY

The Senior Analyst - Integration is responsible for the analysis, design, implementation, testing and support of all assigned system to system interfaces both internal and external to Sidra Medicine.

Solid Application Analyst skill includes
- S/he attains expert technical competency required to support integration project deliverables and to support the integration production and non-production environments. The post holder adheres and is aligned to all the defined processes in the implementation and support of integration solutions. S/he particulates in analysis and designing of business process, training development and deployment planning.

Executes task assignments within established timeframes and complies with requirements for status reporting. The incumbent provides expert knowledge of the integration toolsets at Sidra. And supports all phases of the development lifecycle inclusive all testing cycles; Utilizes standards and procedures to ensure uniform high quality in all projects.

Solid operational support skills
- S/he monitors all assigned interfaces in the live environment; ensures accurate recording and timely execution of integration issues. The post holder is responsible for timely and accurate investigation of assigned integration issues working closely with the service desk, vendors and 3rd parties. The post holder effectively communicates complex concepts with vendors, customers, co-workers and management, both verbally and in writing.

POSITION DIMENSIONS

Reports directly to

Head - Integrations Services

Head Count

4

Number of Direct Reports

0

Number of Indirect Reports

0

Financial Accountability

N/A

ROLE INTERACTS DIRECTLY WITH

TITLE/DEPARTMENT

FREQUENCY

TYPE OF INTERACTION

Integration Team

Daily

Reporting, Line Management

IT Dept

Daily

Service and Release Management

End-Users

Regularly

Requirements, Specifications, Testing, Workflow review

KEY ROLE ACCOUNTABILITIES

Conducts job duties and responsibilities according to the organization's business systems development and delivery methodology.
Utilizes workflow and data integration documentation to formulate detailed interface design, implementation plan and associated work estimates required for complete solution delivery.
Responsible for construction, testing and deployment of interfaces as per approved design.
Assists the Integration Manager and Integration Specialists in analyzing current and future state workflows and data integration documentation.
Identification of opportunities for process improvements in existing and new projects.
Performs maintenance and tuning work as directed by the Integration Manager and specialists.
Provides recommendations for improvements, enhancements and innovations in assigned area to support high quality patient care, safety and research.
Supports the Integration Interface production installation and go-live events including updating all elements of the production integration technical support documentation.
Contributes to communication plans (correspondence, presentations, and other materials) for knowledge transfer to leadership and peers.
Responds to service requests and coordinates issue resolution
Responsibility for 24x7 on-call support for existing production interfaces on a rotational basis.
Responds quickly and efficiently to any assigned incident that is sent via help desk to the team in accordance to Sidra service/support model.
Develops solution modifications, configuration, and workflows based on business requirements.
Develops and executes test plans, test cases, test data, and test scripts as and when required.
Participates in Defect Management

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