Reservation Agent

2 months ago


Doha, Qatar Radisson Blu Hotel - Doha - Reservations Full time

**TASKS, DUTIES AND RESPONSIBILITIES**

MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION

Greets guests over the phone in a friendly, courteous manner
- Records reservation information accurately; identifies and records group and

transient business codes
- Informs other departments of VIP arrivals
- Identifies commissionable reservations and secures required information
- Records and processes deposit information
- Identifies and records special billing instructions; approves credit after consultation with the Revenue Manager
- Files all reservations in a systematic order for easy referral
- Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
- Records requests for special accommodations and suites
- Advises and assists Front Office Manager to notify Radisson Worldwide Reservations Centre of rates and availability status
- Assists with the preparation of the four day forecast and VIP list
- Achieves maximum occupancy and average rate by utilizing yield management
- Uses up-selling techniques
- Handles all special requests appropriately
- Pre-blocks all special requests or VIP accommodations accurately
- Keeps Front Office Manager informed of new group bookings
- Utilizes guest history files for personalized service at the hotel
- Maximizes customer satisfaction and hotel revenue by promoting hotel restaurants and other services and facilities to guests
- Deals with assigned incoming correspondence, faxes and reservation messages in a timely and accurate manner
- Acknowledges assigned reservation faxes and messages
- Practices ‘Yes I Can’ attitude

**REQUIREMENTS**
- Minimum 3/ 4 years in the same position in a 4/5 star hotel.
- Having a good knowledge in the opera pms system.
- Natural attitude towards providing excellent quality service.
- Good command of English Language and Arabic.
- Age - 25 to 30 Years
- Able to work under pressure in a fast paced, dynamic and challenging work environment.

**Salary QAR. 2100/ - + Accommodation + Meals + Transportation**

INDHOTEL


  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

    Reservation Agent Job DescriptionReservation Agent You are the beginning of an exceptional guest experience. As a Hotel Reservation Agent, you are setting the tone for the guest experience by creating a welcoming and positive environment that sets the stage for an enjoyable stay.What's In It For You

  • Reservation Agent

    1 month ago


    Doha, Qatar Accor Full time

    Reservation Agent Job DescriptionReservation Agent You are the beginning of an exceptional guest experience. As a Hotel Reservation Agent, you are setting the tone for the guest experience by creating a welcoming and positive environment that sets the stage for an enjoyable stay.What’s In It For You

  • Reservations Agent

    2 months ago


    Doha, Qatar Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    3 weeks ago


    Doha, Qatar Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    2 months ago


    Doha, Qatar Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    2 months ago


    Doha, Qatar Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    Reservations AgentA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent...

  • Reservations Agent

    2 days ago


    Doha, Qatar Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar DoubleTree by Hilton Hotel Doha Old Town Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

    Reservation AgentJobDescriptionReservationAgent You are the beginning ofan exceptional guest experience. As a Hotel Reservation Agent, youare setting the tone for the guest experience by creating awelcoming and positive environment that sets the stage for anenjoyable stay.What'sIn It For You


  • Doha, Qatar Hilton Full time

    Cluster Reservations Agent A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations...

  • Reservation Agent

    3 weeks ago


    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Reservation Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Rixos Gulf Hotel Doha Full time

    Reservation AgentThe Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and...

  • Reservation Agent

    3 weeks ago


    Doha, Qatar The Cavalry Global Full time

    **Job Title: Reservation Agent** **Location: Qatar** **Start Date: Before November 20th, 2023** Are you ready to embark on a journey in the world of luxury hospitality? We are thrilled to announce the opening of a magnificent 5-star resort in Qatar this December, and we are seeking a detail-oriented Reservation Agent to join our team. If you have a...

  • Reservation Agent

    2 months ago


    Doha, Qatar voco Full time

    Sell the voco® Doha West Bay Suites product and services using up-selling and suggestive selling techniques - Promote the Hotel’s products and services - Maintain a high level of product and service knowledge about voco® Doha West Bay Suites. - Prepare and execute action plans which increase reservation sales and associated business - Offer waitlist...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar InterContinental Full time

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...

  • Reservation Agent

    2 months ago


    Doha, Qatar NHG Co. Full time

    **Job Title: Reservation Agent** **Salary : 3,500-4,000 QR depends on the experience** - Assisting and advising customers who may be choosing from a variety of travel options - Making reservations for customers based on their requirements allowance - Checking the availability of the hotels accommodations,tickets and transportation desired. - Ensure booking...

  • Reservation Agent

    2 weeks ago


    Doha, Qatar Media Solutions Full time

    Now Hiring - Reservation Agent For The pool house **Requirements**: - Based Qatar. - Experience 1 year at least. - born in Gulf countries is must. - Working hours open. - Arabic and English Speaker **Job Types**: Full-time, Contract. Pay: From QAR1,500.00 per month

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar voco Full time

    Sell the voco Doha West Bay Suites product and services using up-selling and suggestive selling techniques Promote the Hotel's products and services Maintain a high level of product and service knowledge about voco Doha West Bay Suites. Prepare and execute action plans which increase reservation sales and associated business Offer waitlist reservations, if...

  • Reservations Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels, Resorts and Spas Full time

    As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...