Customer Experience- Content Management Officer
23 hours ago
**About the role**:
We are currently recruiting for Content Management Officer for Customer Contact Centre in Doha.
Specific responsibilities for the role include:
- Reviews requests as assigned by the content or Privilege club team from various stakeholders, not limited to internal departments, outstations and group companies, and makes the appropriate updates on the Qatar Airways website to ensure correctness.
- Assists in the creation of campaign content, including but not limited to campaign landing pages and updates to the Qatar Airways homepage, in order to promote Qatar Airways products, promotion and other revenue - generating campaigns as requested.
- Actively refers to brand communication guidelines when reviewing content for Qatar Airways digital touchpoints to ensure that content is in line with the Qatar Airways brand and tone of voice.
- Fulfills briefs as requested to provide support to internal product development teams by requesting other language updates and features on all online digital touchpoints in a timely and efficient manner.
- Gather the information required and share it with the line manager so that the content team will be able maintain the website guidelines and how to documents to ensure all regional users are equipped to utilize the CMA (Adobe Experience Manager).
- Report any front or back-end bugs observed during day-to-day activities to the appropriate team member to ensure they can be addressed and resolved as required.
- Contribute ideas to or identify noncompliant assets with the Design team to ensure all content and digital assets are appropriately displaying as per the web content guidelines.
- Perform other department duties related to his/her position as directed by the Head of the Department.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
**About you**:
To be successful in the role, you must have the following qualification and skills:
- High school qualification/ Vocation Qualification with minimum 4 years of job-related experience
OR
- Bachelor’s Degree or Equivalent with minimum 3 years of job-related experience
- Experience as a copywriter or writer creating content for various media, blogs, online sales channels or advertising agency, is preferred.
- Proven track record of producing high-quality.
- Demonstrate core understanding of the Ecommerce and digital environment and customer touchpoints.
- Demonstrated ability to stay current with technology trends.
- Demonstrated a high level of communication skills.
- Ability to communicate and work towards delivering project deadlines.
- Understanding of social media and creative considerations.
- Command of Classical Arabic and ability to translate copy from English to Arabic.
**About Qatar Airways Group**:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.
**How to apply**:
-
Content Management Specialist
7 days ago
Doha, Qatar Qatar Airways Full time**About the role** Welcome to a world where ambitions fly high! With an extensive global network, highly-experienced staff and premium facilities, Qatar Airways Cargo offers a high-quality air freight service to our growing list of customers around the world. With our continuous growth and drive towards being a digital-first air cargo carrier, we are...
-
Officer Internet Content Management
2 days ago
Doha, Qatar Qatar National Bank (QNB) Full time-Qatar National Bank (QNB) Doha, Qatar Posted 21 hours ago Permanent See description - The incumbent will be responsible for content creation, design development and implementation, and on-line partnership building.The incumbent is also responsible for maintaining a consistent brand look and feel throughout all web**Role Description** Assist in the...
-
Head of Exhibitions Content Management
6 days ago
Doha, Qatar Qatar Museums Full timeKey Accountabilities: Roles & responsibilities: - Create and lead a content strategy for exhibitions and other stakeholders that supports and extends exhibitions initiatives, both short - and long-term. - Manage the distribution of content across all channels. - Supervise curators, writers, editors, content strategists in line with best practices in...
-
Content Management Specialist
3 hours ago
Doha, Qatar Qatar Airways Full timeAbout the role Key Responsibilities: - Liaising with internal departments, outstations and group companies, in order to update content on the website on behalf of company-wide stakeholders, ensuring accuracy and usefulness on Qatar Airways' digital platforms. - Collaborate and provide support to the product development teams on projects by creating content...
-
Digital Content Specialist
7 days ago
Doha, Qatar Qatar Airways Full time**About the role** Other duties would include: - Collaborate and provide support to the product development teams on projects by creating content for all online digital touchpoints including but not limited to the online booking flow, online check in, flight status, manage booking, profiles and all other transactional pages on the website. - Quality...
-
Customer Experience
2 days ago
Doha, Qatar Qatar Airways Full timeAbout the role As a Junior Office Assistant, you will be carrying out effective administration of documents maintenance as well as providing logístical support to the Line Manager and the Department. Distribute correspondence and record all incoming and outgoing documents. Arranges and prepares refreshments for meetings. Assist clients/guests when...
-
Customer Experience
3 hours ago
Doha, Qatar Qatar Airways Full timeExternal About the role As a **Creative Design Officer**, you will be responsible for bringing the creative vision of the customer experience team to life in the form of first-class graphic design concepts that showcases and is representative of our world class customer experience. The role will require exceptional storytelling and presentation skills...
-
Content Creator
3 hours ago
Doha, Qatar Al Emadi Hospital Full timeResearch industry-related topics - Prepare well-structured drafts using digital publishing platforms - Create and distribute marketing copy to advertise our company and products - Interview industry professionals and incorporate their views in blog posts - Edit and proofread written pieces before publication - Conduct keyword research and use SEO guidelines...
-
Doha, Qatar The Ogilvy Group, LLC Full timeOverview: Memac Ogilvy is one of the leading creative networks in MENA with its flagship office in the UAE and a strong local footprint in the GCC and North Africa. It is part of the formidable worldwide WPP & Ogilvy network. It’s the only truly integrated comms network - with Growth & innovation, Advertising - Brand & Content, PR, Experience & Health...
-
Content Writer
3 hours ago
Doha, Qatar Novel Overseas Corporation Full time**Roles and Responsibilities** 1- Create **engaging, informative,** and **accurate content** for all the necessary CLIENT deliverables, in English, such as **press releases, events, circulars, speeches, brochures, services**...etc. 2- Ensure to develop captivating, user-friendly content that is optimized for **search engines (SEO)** to improve its...
-
Doha, Qatar Qatar Airways Full time**About the role**: We are currently recruiting for Senior Customer Services Officer for Customer Contact Centre in Doha and Ahmedabad. The role is responsible to manage service quality, service levels and revenue generation through teams by adhering to redefined set standards. Develop, manage, coordinate, and implement policies and procedures through close...
-
Doha, Qatar Polti Middle East Full timeWHO WE NEED We are looking for an ambitious and talented content creator with a serious flair for graphic design to join our small marketing team. As our content creator, you will be responsible for creating a variety of content for all levels of the marketing funnel as well as, assisting our customer engagement team to create the most visually engaging,...
-
Content Creator
16 hours ago
Doha, Qatar Diet Delights Full timeWe are a dynamic and fast-growing brand specializing in nutrition/wellness. Our mission is to inspire and empower people through engaging, results-driven content. If you're a creative powerhouse with a passion for social media and digital marketing, we want you on our team! **Key Responsibilities**: - Create **daily content** including **videos, graphics,...
-
Customer Experience
6 days ago
Doha, Qatar Qatar Airways Full timeAbout the role You will provide daily administration support for the smooth functioning of the Administration Coordinator (HIA Lounges) under Customer Experience. You will manage and complete multiple tasks, and projects within specified timeframes ensuring the integrity of all information and data. You will skillfully draft internal communication and...
-
Digital Content Specialist
3 hours ago
Doha, Qatar Qatar Museums Full timeKey Accountabilities: Role Purpose Responsible for the production and management of Digital content for the museum’s digital content systems, learning platforms, digital signage and gallery displays. As a vital team member, this position works with MIA’s Head of Digital Assets and collaborates with a variety of other departments within the museum....
-
Content Creator
7 days ago
Doha, Qatar Go Viral Agency Trading and Marketing Full timeContent Creator Intern **Responsibilities**: - Assist in the creation and production of high-quality content across platforms including social media (Instagram, TikTok, YouTube, Facebook), blogs, and websites. - Help brainstorm and execute content ideas that align with brand goals and target audience. - Assist in editing and optimizing photos, videos, and...
-
Content Writer/graphic Designer
6 days ago
Doha, Qatar The Pearl Gates Full timeWe're seeking a Content Writer/ Graphic Designer to join our marketing team and provide new blog pieces, social media content, newsletter content, and marketing copy to our websites. More around content creation branching out into content writing researching and graphic design. Finally, you'll produce high-quality content that appeals to our target...
-
Digital Content Executive
3 hours ago
Doha, Qatar Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...
-
Officer - Customer Service
4 days ago
Doha, Qatar CANDIDZONE Full time**Position: Officer - Customer Service** **Location: Doha, Qatar** **Industry: Supply Chain / Logistics / Freight Forwarding** **Qualifications and Experience** - **Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.**: - **Minimum of 3 years of experience in customer service within the freight forwarding or logistics...
-
Digital Content Editor
23 hours ago
Doha, Qatar Vistas Global Full timeA well-renowned government organization is hiring **Digital Content Editor;** **Requirements;** - Should have at least 3 years of experience in the same field. - Should have below mentioned educational qualifications; - **Arabic Role**:BA/BSc in journalism, communications, Arabic, creative writing, or related fields. - **English Role**: BA/BSc in...