Manager Cabin Services Training

6 months ago

Doha, Qatar Qatar Airways Full time

You will manage and develop comprehensive commercial, Cabin Crew, and In-flight service training strategies in order to achieve corporate training and development goals. You will also manage resources in terms of time, product, and people to deliver world-class training programmes.

In addition to the above, other key responsibilities include:

- Supervise the design, development, delivery of Premium Cabin service and Cabin Crew training programmes and be responsible for all in-flight product, service procedures as well as ground service product.
- Lead a core team of Training Professionals to ensure that set annual aims and objectives are achieved.
- Build and develop relationships with key departmental stakeholders. Propose and agree on action plans for implementation of new products and services.
- Lead business cases for new product implementation in collaboration with relevant departments and contribute to the development of Premium Cabin aircraft interior and service concepts.
- Assist to prepare and submit Capital and Expense Budgets and propose strategic solutions to minimise training costs to meet planned growth requirements set out by Qatar Airways Management.
- Proactively identify and develop talent to support business succession planning.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
We are looking for a passionate and experienced professional to join our Cabin Services Training Team.

In order to be successful in this role you will have:

- A bachelor’s degree in Social Sciences, Psychology, Sociology, Education, Business Administration or equivalent with at least 8 years of job-related experience in a global airline.
- Certified trainer or recognised training qualification.
- Managerial skills or prior experience in leading a team of specialists/instructors.
- Strong communication and computer skills (Microsoft Office products)
- Willingness to relocate to Doha, Qatar.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

  • Senior Manager Cabin Services Training

    4 months ago

    Doha, Qatar Qatar Airways Full time

    About the Role As Senior Manager Cabin Services Training, you will manage, develop and facilitate comprehensive Cabin Crew training strategies and programs to support corporate goals and meet global standards. In this role, you will manage resources in terms of time, product and people in order to deliver world-class training programs for a multicultural...

  • Cabin Services Trainer

    4 months ago

    Doha, Qatar Qatar Airways Full time

    In this role, you will be responsible for designing, developing and delivering training programs for cabin crew, focusing on customer service standards and company policies. Ensuring all training content is aligned with the vision and goals of Qatar Executive. - You will also support Cabin Services Training Manager in the recruitment, development, and day to...

  • Cabin Services

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **About the role** As a Manager Cabin Services Training (Leadership), you will play a critical role within the Cabin Services Training Department to manage and develop comprehensive commercial, In-flight Service and Cabin Crew training strategies to support corporate goals. You will effectively manage product and people to deliver world class training...

  • Cabin Services

    2 months ago

    Doha, Qatar Qatar Airways Full time

    **About the Role**: As a Cabin Safety Investigator, you will be responsible for the administration and management of Cabin Safety Reports (CSR), Cabin Security Reports (CABSEC) and Medical Incident Reports (MIR) in the Safety Management System. - You will be required to analyze data in order to identify trends and latent conditions within Cabin Operations...

  • Cabin Services

    7 months ago

    Doha, Qatar Qatar Airways Full time

    Begin your journey as Qatar Airways Cabin Crew, our ambassadors to the world. As our global network continues to expand, we have exciting opportunities for talented individuals to join our award-winning Cabin Crew team. We are in search of highly motivated talent to deliver our legendary hospitality and world-class service, creating memorable customer...

  • Manager Cabin Appearance

    6 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Lead Cabin Appearance Department to deliver exceptional in cabin service levels, monitoring quality standards of performance through a dedicated team of Cabin Appearance. Key decision maker for resource levels in both personnel, equipment and facilities, continuously exploring methods to improve ground service times whilst maintaining...

  • Cabin Services

    7 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role** As A Talent Acquisition Planning Officer, - Effectively coordinate all Cabin Crew recruitment campaigns on periodic basis by making venue arrangements, recruiter's accommodation provisions and travel arrangements. - Efficiently assist recruiters to obtain necessary approvals on duty travels and travel logistics including arranging visas,...

  • Cabin Services

    4 months ago

    Doha, Qatar Qatar Airways Full time

    As the Senior Manager Planning and Business Solutions, Cabin Services, you will define, implement and continuously refine rolling business solutions and systems strategy for the Cabin Services department to meet corporate objectives of growth and profitability, considerate of fleet and crew complexities, operational requirements and cutting edge...

  • Cabin Services

    2 months ago

    Doha, Qatar Talent Pal Full time

    **About the Role**: As a Cabin Safety Investigator, you will be responsible for the administration and management of Cabin Safety Reports (CSR), Cabin Security Reports (CABSEC) and Medical Incident Reports (MIR) in the Safety Management System. - You will be required to analyze data in order to identify trends and latent conditions within Cabin Operations to...

  • Executive Cabin Crew

    6 months ago

    Doha, Qatar Qatar Airways Full time

    As an Executive Cabin Crew, you are responsible to deliver a high standards of customer service and safety on board all Qatar Executive aircrafts. You are also accountable to ensure that all safety measures, regulations, and policies are applied in the cabin. Other key responsibilities include: - Maintain legal documents and licenses required for flying...

  • Cabin Services

    4 months ago

    Doha, Qatar Talent Pal Full time

    As the Senior Manager Planning and Business Solutions, Cabin Services, you will define, implement and continuously refine rolling business solutions and systems strategy for the Cabin Services department to meet corporate objectives of growth and profitability, considerate of fleet and crew complexities, operational requirements and cutting edge...

  • Porta Cabins Sales Manager

    1 month ago

    Doha, Qatar IESCO Full time

    **Porta Cabins Sales Manager** - 3-5 years_ - Excellent Communication Skill_ - Extensive Sales Experience in Porta Cabins Steel Structures_ - Strong Personality _ - Computer Literate. Knowledge in construction materials sales are required demonstrated field sales experience is required._

  • Cabin Crew Recruitment

    7 months ago

    Doha, Qatar Qatar Airways Full time

    Begin your journey as Qatar Airways Cabin Crew, our ambassadors to the world. As our global network continues to expand, we have exciting opportunities for talented individuals to join our award-winning Cabin Crew team. We are in search of highly motivated talent to deliver our legendary hospitality and world-class service, creating memorable customer...

  • Customer Experience Rejoining QAtar Airways Cabin

    7 months ago

    Doha, Qatar Qatar Airways Full time

    Begin your journey as Qatar Airways Cabin Crew, our ambassadors to the world. As our global network continues to expand, we have exciting opportunities for talented individuals to join our award-winning Cabin Crew team. We are in search of highly motivated talent to deliver our legendary hospitality and world-class service, creating memorable customer...

  • Cabin Attendant

    6 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role** As a Cabin Attendant in QE - Private Cabin Crew department you are responsible to provide an exemplary onboard service experience, providing hospitality, comfort, utmost professionalism, care & attention to all guests onboard QE Private fleet. To comply with safety, operational and service procedures as outlined by the company. Other key...

  • Training Manager

    7 months ago

    Doha, Qatar MAE Aircraft Management Full time

    **Job title / Role**: **TRAINING MANAGER (TM)** **Work location**: **MAE Aircraft Management W.L.L. (MAE), Bahrain** **Department**: **FLIGHT OPERATIONS** **Superior**: **ACCOUNTABLE MANAGER** **Full-time** **Reference Document**: **A. Essential Duties and Responsibilities**: 1. Ensuring all the courses are in compliance with BCAA. 2. Acting as CRM...

  • Cabin Services

    7 months ago

    Doha, Qatar Qatar Airways Full time

    About the role The Systems and Projects Specialist is responsible to execute and monitor project work plan for projects and systems across the Cabin Services Division, as per the agreed business plan and timelines to ensure full adherence to requested functionality, timely implementation of systems and completion of projects. In addition to the above,...

  • Cabin Crew Recruitment

    7 months ago

    Doha, Qatar Qatar Airways Full time

    **Begin your journey as Qatar Airways Cabin Crew, our ambassadors to the world.** As our global network continues to expand, we have exciting opportunities for talented individuals to join our award-winning Cabin Crew team. We are in search of highly motivated talent to deliver our legendary hospitality and world-class service, creating memorable customer...

  • Cabin Crew Recruitment

    7 months ago

    Doha, Qatar Qatar Airways Full time

    **Begin your journey as Qatar Airways Cabin Crew, our ambassadors to the world.** As our global network continues to expand, we have exciting opportunities for talented individuals to join our award-winning Cabin Crew team. We are in search of highly motivated talent to deliver our legendary hospitality and world-class service, creating memorable customer...

  • Cabin Crew Recruitment

    7 months ago

    Doha, Qatar Qatar Airways Full time

    **Begin your journey as Qatar Airways Cabin Crew, our ambassadors to the world.** As our global network continues to expand, we have exciting opportunities for talented individuals to join our award-winning Cabin Crew team. We are in search of highly motivated talent to deliver our legendary hospitality and world-class service, creating memorable customer...