Guest Relations Agent

4 months ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 24155466
**Job Category** Rooms & Guest Services Operations
**Location** Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Relations Agent

    4 weeks ago

    Doha, Qatar MK re consulting & services Full time

    **Job Title: Guest Relations Agent** **Location**: Qatar **Job Summary**: As a Guest Relations Agent, you will be the face of our vibrant beach club in Qatar, ensuring a seamless and enjoyable experience for all guests. This role is perfect for individuals who excel in customer interaction and thrive in a lively, beachfront...

  • Guest Relations Agent

    3 months ago

    Doha, Qatar Hilton Full time

    Guest Relations Agent A Guest Relations Agent is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. **What will I be doing?** As a Guest Relations Agent, you are responsible for serving guests...

  • Guest Relations Agent

    7 months ago

    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Guest Relations Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...

  • Guest Relations Agent

    7 months ago

    Doha, Qatar TRAGS Electrical Engineering And Air Conditioning Company WLL Full time

    o Arabic language is must Responsible to make sure VIP guest experience is good - Know how to speak and deal with Guests - Know how to approach Guests - Memorize VIP habits and know their close contacts / protocol team - Visit VIP when required and make sure they always prefer our venue as their favorite restaurant - Full responsibility to take care of any...

  • Guest Service Agent

    7 months ago

    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Guest Service Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...

  • Guests Relations Officer

    4 weeks ago

    Doha, Qatar Oilexec Full time

    **Job Summary**: As a Guest Relations Agent, you will be the face of our vibrant Bar Restaurant in Qatar, ensuring a seamless and enjoyable experience for all guests. This role is perfect for individuals who excel in customer interaction and thrive in a lively, beachfront environment. **Responsibilities**: - Welcome and assist guests with reservations and...

  • Guest Service Agent

    8 months ago

    Doha, Qatar Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Relations Agent

    8 months ago

    Doha, Qatar voco Full time

    Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking...

  • Guest Relations Agent

    1 week ago

    Doha, Qatar Mandarin Oriental Hotel Group Full time

    **Mandarin Oriental Hotel Group** Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental...

  • Guest Relation Agent

    7 months ago

    Doha, Qatar Crew Life at Sea Full time

    **Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.**: - ** Ensure that standards are maintained at a superior...

  • Guest Relations Agent

    6 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24058128 **Job Category** Rooms & Guest Services Operations **Location** Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Service Agent

    7 months ago

    Doha, Qatar BANYAN TREE Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Agent

    1 month ago

    Doha, Qatar Hilton Full time

    Guest Service Agent / Associate Operator Agent provides services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Operator Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional...

  • Guest Service Agent

    8 months ago

    Doha, Qatar Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    2 months ago

    Doha, Qatar Hilton Full time

    Guest Service Agent -Fo A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    4 months ago

    Doha, Qatar Talent Pal Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    3 months ago

    Doha, Qatar Hilton Full time

    Guest Service Agent -FO A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    6 months ago

    Doha, Qatar Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    2 months ago

    Doha, Qatar Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Relation Agent

    7 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24025347 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out...