Administration Officer
7 months ago
Provide a range of administrative, logístical and organizational support to VP Doha Hub - Ground Services and/or line manager as well as the whole team. Manage and evaluate administrative requests within the department and ensure all are within corporate guidelines, including but not limited to proposals, manpower movements (SRFs/interviews/ SMAs), leaves/duty travel requests, ticket rebate requests, agency-related queries/proposals. Effectively support the preparation of reports and handles special projects related to the activities of the department.
Role Accountabilities
- Manage and co-ordinate internal and external communications including handling calls to VP office in an efficient and professional manner.
- Independently manage correspondence with both with internal and external parties, based on guidelines, and outlines set by the VP and Team Managers.
- Act as first point of contact for incoming queries from external and internal stakeholders. Record, filter, disseminate and communicate all incoming and outgoing matters to VP Ground Services taking follow-up actions as and where appropriate.
- Act as a link between Ground Services department and other related QR departments as well as external stakeholders.
- Provide administrative support to VP Ground Services including answering phones, distributing post, word processing, preparation of PowerPoint presentations, drafting of letters, electronic communications, minute-taking, setting up and maintaining excel spreadsheets, data input into databases, management of databases, file management, diary management, photocopying, faxing, and any other related duties.
- Responsible in ensuring that the structure, standards, processed and tools as defined by the company are in place and maintained.
- Assist in the maintenance and delivery of policies and procedures in the areas of human resources, health and safety as and when required by the Management.
- Make travel and hotel accommodation arrangements in line with agreed guidelines and procedures.
- Responsible for supporting the Line Manager and the department in delivering planned projects within a specified deadline, in terms of documentation, follow-ups, task coordination.
- Plan, organise and prioritise tasks in order to meet deadlines, as well as work with mínimal supervision and attend meetings where required to record minutes, manage administration, assist with reports.
- Maintain the highest standard of professional conduct at all times with clients and colleagues.
- Performs other related duties, as assigned, for ensuring efficient and effective functioning of the work unit.
- Perform other department duties related to his/her position as directed by the Head of the Department.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
**Qualifications**:
About you
- High school qualification or College qualification
- Minimum 4 years relevant experience
- Excellent relationship and networking skills. Command of English language
- Strong decision making and problem solving skills
- Excellent planning and time management.
- Ability to work under pressure in a dynamic and fast pace environment.
- Highly computer literate in Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).
- Good communication skills
- Attention to detail and quality
- Good analytical and decision making skills
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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