Voip Engineer

2 weeks ago

Doha, Qatar Origen Middle East Full time

**Key Responsibilities**:
**1) SIP Protocol Expertise**:

- Demonstrate a deep understanding of the SIP protocol, its components, and its role in VoIP communication.
- Utilize your expertise to troubleshoot and resolve complex SIP-related issues in communication networks.

**2) Configuration of SIP-Based PBX Systems**:

- Design, implement, and configure SIP-based PBX systems to deliver reliable and efficient voice communication solutions.
- Ensure seamless integration of SIP-based PBX systems with existing network infrastructure.

**3) Asterisk Implementation and Management**:

- Leverage your experience with Asterisk to deploy, configure, and maintain Asterisk-based communication systems.
- Customize and optimize Asterisk configurations to meet specific client requirements.

**4) SBC and Media Gateway Configuration**:

- Design, configure, and manage Session Border Controllers (SBCs) to ensure secure and efficient VoIP communication.
- Collaborate with cross-functional teams to integrate SBCs and media gateways with various communication systems.

**5) VoIP Network Monitoring and Optimization**:

- Monitor VoIP network performance and traffic patterns to proactively identify and address potential issues.
- Optimize VoIP communication systems to ensure high-quality voice calls and mínimal latency.

**6) Technical Troubleshooting and Issue Resolution**:

- Investigate and resolve complex technical issues related to VoIP communication, SIP protocols, PBX systems, and SBCs.

**7) Documentation and Reporting**:

- Maintain accurate and up-to-date documentation of VoIP configurations, troubleshooting procedures, and best practices.
- Generate detailed reports on VoIP network performance, security, and recommended enhancements.

**8) Collaboration and Client Interaction**:

- Work closely with clients to understand their VoIP requirements and provide tailored solutions that align with their communication needs.
- Collaborate with internal teams to address client inquiries, resolve issues, and deliver exceptional customer service.

**9) Customer Service and Remote Support**:

- Provide excellent customer service and remote technical support to end users, addressing their VoIP-related queries and concerns.

**Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
- Minimum of 5-6 years of hands-on experience as a VoIP Engineer, with a strong emphasis on SIP protocol and PBX system configuration.
- Extensive experience with Asterisk implementation, configuration, and management.
- Proficiency in configuring and managing Session Border Controllers (SBCs) and media gateways.
- In-depth knowledge of VoIP protocols, codecs, and signaling.
- Strong troubleshooting skills with the ability to diagnose and resolve complex VoIP and SIP-related issues.
- Cisco and Juniper certifications are a significant plus, enhancing your qualifications.
- Excellent communication skills, both written and verbal, for effective client interaction, technical documentation, and remote support.

**Benefits**:

- Competitive salary and performance-based bonuses.
- Ongoing professional development opportunities to further enhance your VoIP expertise and skills.
- Collaborative and innovative work environment within an MSP, dedicated to delivering exceptional VoIP solutions and customer experiences.
- Opportunity to leverage your VoIP knowledge and contribute to the growth and success of our clients' communication systems.

**Salary**: QAR4,000.00 - QAR20,000.00 per month

Ability to Commute:

- Doha (preferred)

Ability to Relocate:

- Doha: Relocate before starting work (preferred)

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