Vn 2022 130 Information and Communications

3 days ago

Doha, Qatar IOM Internationale Organisation für Migration Full time

**Context**:
Under the overall supervision of Senior Resource Management Officer (SRMO) of IOM Qatar,

direct supervision of the Information Management and technology officer in close coordination

provide the necessary Information Technology and Communications (ICT) support to Camp as

Sayliyah (CAS) office and Country Office (CO).

**Core Functions / Responsibilities**:
1. Supervise missions’ Senior ICT assistants and coordinate daily activities of the Information

and Communications Technology (ICT) Unit for the mission, ensuring that all requests are

addressed timely and accurately, and that all daily operations are in compliance with IOM ICT

Standards.

2. Secure the implementation IOM standard, policies, and guidelines with regards to network

systems, IT security, software licensing, telecoms, and ICT procurement.

3. Ensure the implementation and compliance of Cyber security program and other required

compliance with donor and operational frameworks and standards.

4. Liaise with IMT Officer, for the adequate and timely provision of ICT and Information

management solutions and services to satisfy operational needs.

5. Ensure the required performance and stability of network services and servers (LAN, WAN,

Messaging, O365, internet connectivity, etc.), to prevent and minimize downtime or service

interruptions.

6. Ensure the adequate IT infrastructure performance for mission-critical and CAS operations

Liaise with IMT and other counterparts to ensure technical support and day-to-day issues.

7. Facilitate the implementation of in-house development of required database information

systems to support mission operations, included, but not limited to, data collection, data analysis

and reporting and information management requirements facilitation.

8. Develop and implement, when necessary, ICT training to all end users, data entry operators

and enumerators to ensure productive use of the IT, telecommunications, and information

systems in the mission.

9. In close coordination with IMT officer implement the improvements to mission IT Infrastructure

and the provision of services for the efficient functioning of mission operations. Make sure that

ICT related project are implemented on timely bases by daily monitoring of activities and report

any challenges to IMT officer.

10. Ensure that Cybersecurity program is implemented in Qatar mission and actively coordinate

any ICT solution or project component meet the IT architecture review and other ICT

frameworks.

11. In close coordination with IMT officer liaise with Logistics and Procurement to facilitate

proper provision of ICT-related equipment/supplies/services and propose most suitable

solutions.

12. Supervise and provide training to Senior ICT assistants and other Assistants in the Mission.

13. Perform such other duties as may be assigned.

**Required Qualifications and Experience**:
Education
- Master’s degree in Computer Science, Information Management, Information Technology, or a

related field from an accredited academic institution with two years of relevant professional

experience; or
- University degree in the above fields with four years of relevant professional experience.
- Certificate in any of the following: Cisco Certified Network Associates (CCNA), Microsoft

Certified Professional (MCP) (Windows/Exchange Server), Microsoft Certified System

Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified

System Engineer (MCSE), is a distinct advantage.
- A certificate in project management (PMP or Prince 2) and\or IT service management (ITIL) is

a distinct advantage.

Experience
- Experience in the implementation and administration of Microsoft Windows network

environment (LAN/WAN) and first-level network/desktop support;
- Experience working with an international organization or an international agency in a field

location; supporting emergency, complex/post-conflict mission;
- Progressively responsible experience in planning, design, development, implementation, and

maintenance of computer information systems;
- Knowledge and demonstrated experience of database information systems and data

processing tools. Knowledge of web-based development and other development tools and

reporting, and,
- Extensive knowledge and experience in Microsoft power platform and 365 cloud-based

**Skills**:

- Extensive knowledge of Windows Operating System, Network\Systems administration,

TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoIP, MS Office 365 apps,

Antivirus Software, and utilities;
- Knowledge of web-based development, experience in development, and implementation of

Microsoft power platform,.
- Demonstrated ability to work with mínimal supervision and demonstrate high level of initiative,

perseverance, and professional commitment to achieve high-quality results;
- Demonstrated ability to handle confidential data in a professional, responsible and mature

manner; and,
-

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