Project Assistant

2 weeks ago

Doha, Qatar International Organization for Migration Full time

Position Title: Project Assistant - (Communications & Cultural Orientation)

Duty Station: Doha, Qatar

Classification: General Service Staff, G-5

Type of Appointment: Fixed term (1 year), with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 05 06 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Applications are welcome from first

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo

(the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See;
Iceland; Kiribati; Lao People's Democratic Republic (the); Madagascar;
Marshall Islands; Micronesia (Federated States of); Namibia; Nauru;
Palau; Saint Kitts and Nevis; Solomon Islands; Suriname; The Bahamas;
Tonga; Tuvalu; Uzbekistan; Vanuatu

Context:
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to 85,000 or more individuals each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. Some 1200 multi-disciplinary staff members work in support of the USRAP which has an annual budget in the range of USO 200 million. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight and guidance to IOM's global support to all resettlement programs.

Under the United States Refugee Admissions Program (USRAP), the Resettlement Support Center (RSC) provides critical support and processing services for resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration

Core Functions / Responsibilities:
1. Undertake communications and cultural orientation activities in an assigned area or areas related to case consultation, the information center and/or public affairs, cultural orientation scheduling and, as required, guide and assist in monitoring teams of Project Clerks and Project Assistants in organizing and completing communications activities in an assigned area.

2. Efficiently and effectively undertake case consultation services for individuals who appear in-person at RSC MENA, providing efficient, effective, accurate, clear and courteous information to individuals during case consultation, and training all Project Clerks and Project Assistants involved in case consultation to provide such information.

6. In coordination with supervisors, liaise as needed with other teams and units in RSC Doha and other RSCs. Provide regular reports on the work being accomplished within the team to supervisors and team members.

7. Train other communications & cultural orientation team members as needed to efficiently and effectively manage communications activities, update START and other databases accurately and to assist in monitoring communications team members and activities.

8. Undertake duty travel as needed to participate in communications & cultural orientation-related activities, for meetings and for training.

9. Demonstrate an in-depth understanding of the USRAP, SOPs and START, as well as the ability to remain professional, impartial and unbiased during all interactions with applicants and colleagues.

10. Maintain the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.

11. Undertake communication & cultural orientation training activities, including providing training for a range of resettlement countries throughout the region, featuring student-centered activities in all classes, assisting in drafting training lesson plans in accordance with RSC REGION cultural orientation objectives, assisting in the development of teaching materials, visual aids and bulletin boards supporting the curriculum and assisting in managing and restocking inventories of instructional supplies.

12. In order to develop and maintain communication &cultural orientation training-related skills, participate in and contribute to teacher trainings and staff development seminars and engage in self directed study for professional development, including reading resettlement updates, language tutorials, attending communications & cultural orientation-related workshops and seminars.

13. Perform such other duties as may be assigned.

Required Qualifications and Experi

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