Operation and Support Specialist
5 hours ago
Bachelor's degree or Diploma or Certification in business administration, customer service, or equivalent in a related field.
- Min 5+ years of experience.
- Support the group clients support team, ensuring that customers receive high quality support hiring, training, and motivating team members; developing and implementing performance plans; and resolving customer complaints.
- Develop and implement strategies to improve customer satisfaction and retention for a specific group of clients.. conducting customer surveys, analyzing data, and implementing changes to the support process.
- Manage the group clients support budget and resources tracking costs, forecasting demand, and negotiating contracts with vendors.
- Work with other departments to ensure that customer needs are met for a specific group of clients working with product development, marketing, and sales to ensure that products and services are designed and marketed to meet customer needs.
- Stay up‐to‐date on the latest group clients support trends and technologies attending conferences, reading journals, and following industry thought leaders.
- Present group clients support findings to senior management and stakeholders. giving presentations, writing reports, or creating infographics.
- Experience in group clients support management.
- Strong understanding of customer service principles and practices.
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
-
General Operations Support Specialist
5 days ago
Doha, Qatar Baker Hughes Full time**General Operations Support Specialist** **Do you relish opportunities to create improvements and promote operational efficiencies?** **Be part of a successful team** Our Turbomachinery & Process Solutions business provides industry-leading products and services that optimize extraction, production and processing of energy. As a team with integrity, we...
-
Operations Systems Specialist
7 days ago
Doha, Qatar Qatar Airways Full time**About the role** The Operations Systems Specialist is responsible for direct management and support of specialized operations systems within the Operational Control Centre and Flight Operations. Key Systems supported include: - TOPS Crew - TOPS Flight Watch - TOPS Operations - Next Generation Operations systems The role is also is responsible for the...
-
Bid Specialist
5 days ago
Doha, Qatar Facilities Management and Maintenance Company Full timeBid Specialists Bid Specialist - responsible for compiling and submitting a complete technical and commercial bid to an existing or prospective project in line with FM hard & soft services requirement, on time and within budget. The incumbent needs to be purely autonomous while able to work as a team with other departments of the company. In that process,...
-
IT Support Specialist
2 days ago
Doha, Qatar University of Doha for Science and Technology Full timeUniversity of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master’s degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and...
-
Operation Specialist
7 days ago
Doha, Qatar Doha Kowate Full time**Objectives of this role** - Develop and implement department-wide quality control measures - Recommend new procedures for increasing the efficiency of day-to-day operations - Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points - Assist the operations manager in developing,...
-
Simulator Support Specialist
5 hours ago
Doha, Qatar CAE Inc. Full time**Role and Responsibilities** **JOB QUALIFICATIONS** - Bachelor of Engineering with minimum of 10+ Years related experience on CAE technologies. - Strong Knowledge of simulated systems and instruments/avionics interface including but not limited to SIM XXI, CAE R3 & R4 technology and 7000 XR. - Strong Knowledge of motion EMM technologies. - Strong Knowledge...
-
Simulator Support Specialist
5 hours ago
Doha, Qatar CAE Inc. Full timeRole and Responsibilities JOB QUALIFICATIONS - Bachelor of Engineering with minimum of 10+ Years related experience on CAE technologies. - Strong Knowledge of simulated systems and instruments/avionics interface including but not limited to SIM XXI, CAE R3 & R4 technology and 7000 XR. - Strong Knowledge of motion EMM technologies. - Strong Knowledge of...
-
Technical Support Specialist/engineer
1 day ago
Doha, Qatar Candidzone Full time**Technical Support Specialist/Engineer** - Minimum Bachelors in IT, Computer Science, or related field - ITIL Foundation - MCSE / MCITP - Certification in Cisco (CCNA) is preferred. - Minimum 3 years professional experience in IT domain, hardware, software and troubleshooting or related fields is preferred. For interested and qualified applicants, please...
-
Technical Support Specialist
2 days ago
Doha, Qatar CANDIDZONE Technologies Full timeWe are hiring Technical Support Specialist/Engineer to work under our reputed client in Qatar. **Minimum requirements**: - Bachelors in IT, Computer Science or related field. - 3 years professional experience in IT domain, hardware, software and troubleshooting. - ITIL Foundation/ MCSE/ MCITP/ Certification in Cisco (CCNA). - Bilingual (English &...
-
Service Sales Support Specialist
19 hours ago
Doha, Qatar ABB Full time**Service Sales Support Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...
-
Security Operation Support
2 days ago
Doha, Qatar Candidzone Full timePosition - Security Operations Support No of requirements - 05 Contract Period - 06 Months Gender - Any Only immediate joiners Must have valid QID **Duties & Responsibilities** - Deal with all security related incidents in the first instance. - Conduct shift briefings and de-briefings to the respective domain Duty Officers/Supervisors. - Ensue security...
-
Academic Program Support Specialist
5 days ago
Doha, Qatar Qatar University Full timeReporting to the Director of the Core CurriculumProgram (CCP), a full-time Academic Program Support Specialist works closelywith the CCP Director and will assist with all aspects of program operations,including program enhancement activities, course proposals, curricular mapping,benchmarking, course and faculty scheduling, communications with internal...
-
Security Operations Support
3 days ago
Doha, Qatar Candidzone Full timeContract Period: 6 Months Requirements, - Minimum 4 years of relevant working experince, - Relevant college or University Qualification / Bachelor's Level, - Good working knowledge of general security operations. - Understanding of airport and airline operations and their security requirements - Must have a Secondment (free visa) or labour card (dependent...
-
Lifting Specialist Rlic
5 hours ago
Doha, Qatar Project Support Service co Full timeHello, Urgent looking for Crane/Rigging specialist in Ras laffan. Should have 8+ years of experience with valid lifting license and gas oil construction projects. Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Experience**: - Lifting engineer: 8 years (preferred) **Experience**: -...
-
Atm Operation Support
5 hours ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for ATM operation support for our Qatar operations with the following terms & conditions. **Skills**: - Knowledge of ATM Software, and developing technologies and hardware. Hands-on experience on APTRA Activate, iDentify, Unified Agent and APTRA Vision, Inetco Insight, Hard Disk Encryption, Remote Bios Update, Vision SWD...
-
Cargo Operational Performance Specialist
5 days ago
Doha, Qatar Qatar Airways Full timeWe are currently recruiting Cargo Operational Performance Specialist for Qatar Aviation Services - Cargo The role is responsible for the management of on-going business performance monitoring, reporting, analysis and insights for QAS cargo operations. Provide analysis to drive continuous improvement and ad hoc responses for specific decision-making issues...
-
Technical Support Specialist
5 hours ago
Doha, Qatar Premium Solutions Consultancy Full time**Key Responsibilities**: - Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. - Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. - Deploy software updates, firmware upgrades, and patches for...
-
Operations & Pricing Specialist, Air Freight
6 days ago
Doha, Qatar DSV Full timeJob Req Number: 54827 Time Type: Full Time Summary: The Air Freight Operations & Pricing Specialist will communicate and establish excellent relationships with air carriers, overseas agents, and co-workers in order to ensure the best possible competitive rates, whilst ensuring excellent productivity and customer satisfaction. Taking the responsibility of...
-
Crane/rigging Specialist Ras Laffan
1 day ago
Doha, Qatar Project Support Service co Full timeHello, Urgent looking for Crane/Rigging specialist temporary work in Ras Laffan Should have 8-10 years experience in Construction, gas oil industry. **Job Type**: Temporary **Salary**: QAR10,000.00 - QAR12,000.00 per month
-
Security Operations Support
5 days ago
Doha, Qatar Human Capital Group Full time**JOB PURPOSE** Support the business in delivering the Group Security strategic plans, and drive high levels of performance within the Security Operations Team. On a shift basis, manage Hub’s day-to-day security operations. Manage employees on duty during their shifts to ensure that all three domains of the operations (Terminal, Ramp, and CCTV) operate in...