Cargo Operational Performance Specialist

15 hours ago

Doha, Qatar Qatar Airways Full time

We are currently recruiting Cargo Operational Performance Specialist for Qatar Aviation Services - Cargo

The role is responsible for the management of on-going business performance monitoring, reporting, analysis and insights for QAS cargo operations. Provide analysis to drive continuous improvement and ad hoc responses for specific decision-making issues for e.g. Forecast and volumes trends, peak and trough analysis, capacity/capability analysis, Financial KPls, Operational KPls etc. Further, constantly be engaged in developing, managing and enhancing MIS for cargo operations.

Key accountabilities include:

- Develop and manage Cargo MIS (Management Information System) covering all relevant KPls for QAS Cargo.
- Accountable for development of performance metrics, reporting and improvement targets for all strategic business units.
- Advise and guide each business unit to support collaborative working approaches to achieve optimum service levels and KPls.
- Deliver daily/weekly/monthly performance reports/dashboards for management.
- Deliver set of required standard reports for Cargo Management to facilitate operational reviews.
- Identify, monitor and resolve any service quality shortfalls or adverse KPI trends across organization. This will involve close collaboration with our Quality & Compliance team.
- Support operational departments in executing corrective actions. Analyze and measure effectiveness.
- Increases standardization of Cargo ground handling work processes and system flows.
- Drives culture change to instill focus on fact-based management practices, the use of Six Sigma and other problem-solving methodologies.
- Support in project execution and supports projects teams in process quality activities.
- Provide support to the annual budgeting process.
- Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story
your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

**Qualifications**:
About you
- Relevant College or University qualification to minimum Bachelor's level.
- Preferably having Lean six sigma training, Relevant Aviation, Commercial and Management Training, Knowledge of Cargo Handling Procedures and Regulations.
- 5 years relevant experience.
- Commercial and quality assurance experience is desirable.
- Strong analytical skills with keen eye to detail
- Excellent in both spoken and written English Language

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

  • Cargo Supervisor

    5 months ago

    Doha, Qatar qatar Cargo Full time

    A Cargo Supervisor plays a vital role in managing and overseeing the handling, storage, and transportation of goods within a logistics or shipping environment. Below is a comprehensive job description for a Cargo Supervisor: ## **Job Title**: Cargo Supervisor ## **Department**: Logistics / Shipping ## **Reports To**: Operations Manager / Cargo Manager ##...

  • Cargo Operational Performance Specialist

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role: In this role, you will be responsible for the management of on-going business performance monitoring, reporting, analysis and insights for QAS cargo operations. Provide analysis to drive continuous improvement and ad hoc responses for specific decision-making issues e.g. forecast and volume trends, peak and trough analysis,...

  • Cargo Operational Performance Reporting Analyst

    3 months ago

    Doha, Qatar Qatar Airways Full time

    About the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Senior Manager Cargo Network Operations Performance

    2 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Cargo Operations Policy and Procedure Specialist

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Welcome to a world where ambitions fly high! With an extensive global network, highly-experienced staff and premium facilities, Qatar Airways Cargo offers a high-quality air freight service to our growing list of customers around the world. With our continuous growth, we are pleased to announce an incredibly exclusive and exciting...

  • Cargo Pricing Specialist

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Cargo Inventory Management Specialist

    7 months ago

    Doha, Qatar Qatar Airways Full time

    The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we launched our VISION 2027 Roadmap as part of The Next Generation programme. The...

  • Regional Cargo Operations Manager

    7 months ago

    Doha, Qatar Qatar Airways Full time

    We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways Regional Cargo Operations team as a Regional Cargo Operations Manager - Africa in our office in Doha, Qatar. In this role, you will be responsible for the smooth cargo operations in Africa through close coordination with GHA’s and staff within the stations in...

  • Cargo Uld Business Specialist

    7 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Cargo and Dg Learning Specialist

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **About the role** We are hiring for your skills to develop and facilitate training programmes in the field of Air Cargo and Dangerous Goods. As a Cargo and DG Learning Specialist you will be tasked to enhance existing training programmes as well as to develop new training programmes as and when required. You are an excellent facilitator able to use...

  • Vice President Cargo Operations

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role: We have an exciting and unique opportunity for a senior executive to join the world’s leading air cargo provider, Qatar Airways Cargo. We are seeking to hire a Vice President Cargo Operations to lead and manage all aspects of our cargo operations across our global network of 160+ destinations. The Vice President Cargo Operations will play...

  • Senior Cargo Opertnl Performance Reporting Analyst

    2 months ago

    Doha, Qatar Qatar Airways Full time

    About the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Cargo Training Specialist

    1 week ago

    Doha, Qatar Qatar Airways Full time

    About the role: Support the Cargo Training Manager to deliver training programs across the Cargo Campus in line with the established Training Needs Analysis (TNA) with the ability to evaluate and measure the effectiveness of all learnings transferred into the workplace, implementing necessary changes for continuous improvements. Responsible for developing,...

  • Cargo Operations Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time

    Job OverviewWe are seeking a highly skilled and experienced Cargo Operations Manager to join our team at PPL Dynamics. This is a unique opportunity to work in a fast-paced environment and contribute to the success of our cargo operations.

  • Cargo Operations Policy

    15 hours ago

    Doha, Qatar Qatar Airways Full time

    About the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Cargo and Dg Learning Specialist

    2 days ago

    Doha, Qatar Qatar Airways Full time

    Qatar Airways is hiring an experienced Cargo Learning Specialist to join our Talent Development team. As a **Cargo Learning Specialist**, you will be responsible for developing and facilitating group training and instructional programs, covering a wide range of process, system and regulatory development areas in accordance with an agreed training plan. You...

  • Cargo Manager

    7 months ago

    Doha, Qatar Mannai Corporation Full time

    **Role**: Cargo Manager **Business Unit**: Space Travel **Space Cargo is a leading cargo and logistics associate of Space Travel under Mannai Corporation, representing Philippine Airlines and Flydubai as their General Sales Agent in Qatar. As a member of the JCTRANS Network, Space Cargo facilitates the transfer and management of various types of cargo,...

  • Cargo Inventory Analytics Specialist

    2 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Cargo Charters

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    As our business expands, we are pleased to announce an incredibly exciting opportunity to join our **Charter Sales Team** in **Doha** as a Cargo Charters & Leasing Specialist You will be responsible for generating and execution of Charter / Leasing (wet lease in/out) opportunities to assist and meet the needs of Qatar Airways Cargo network. Analyse...

  • Senior Regional Cargo Network Operations Officer

    7 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...