Store Supervisor
3 months ago
Job Summary
The **Store Supervisor **is responsible for overseeing the daily operations of a retail store, ensuring that it runs smoothly and efficiently. This role involves managing staff, maintaining store standards, and driving sales.
Key Responsibilities
- **Staff Management**:
- Recruit, train, and develop store staff.
- Assign tasks and responsibilities to team members.
- Monitor staff performance and provide feedback and coaching.
- Handle disciplinary issues and address employee concerns.
- **Store Operations**:
- Ensure that the store is clean, organized, and well-maintained.
- Manage inventory levels and stock replenishment.
- Monitor sales performance and identify opportunities for improvement.
- Implement loss prevention measures to minimize shrinkage.
- **Customer Service**:
- Set and maintain high standards for customer service.
- Resolve customer complaints and address their concerns in a timely and professional manner.
- Train staff on customer service best practices.
- **Sales Management**:
- Develop and implement sales strategies to increase revenue.
- Monitor sales performance and identify areas for improvement.
- Coach staff on sales techniques and product knowledge.
- **Visual Merchandising**:
- Ensure that the store's visual presentation is attractive and appealing to customers.
- Create visually appealing displays and promotions.
- Maintain store standards for cleanliness and organization.
Qualifications and Skills
- High school diploma or equivalent with similar experience of the role/position
- **Experienced in Food and Beverages background in any Hospitality industry**:
- **With food handling experience and HACCP knowledge.**:
- Excellent communication and interpersonal skills.
- Proficiency in using retail management software.
- With valid Qatar Residence ID and transferrable visa or with NOC
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