See more Collapse

Lobby Lounge Manager

4 weeks ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 23029690

**Job Category** Food and Beverage & Culinary

**Location** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.

**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

**Managing and Conducting **Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" po

We have other current jobs related to this field that you can find below

  • Lobby Lounge Waiter

    3 months ago

    Doha, Qatar Crew Life at Sea Full time

    ***:**As a Lobby Lounge Waiter, you will be responsible for providing outstanding service to guests in the lobby lounge area. You will be the face of the company and the first point of contact for guests as they enter the lounge. Your main responsibility will be to ensure that our guests have a pleasant and memorable experience.** *** Key...

  • Lobby Lounge Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Rosewood Doha Full time

    Lead the operationsof our lobby lounge showcasing Butterfly Patisserie, an elevatedboutique, proposing contemporary pastries and artful cakes in agleaming high jewelry ateliersetting.CurateAmbiance: Create character in the lobby lounge,where every detail adds to a comfortable and elegant atmosphere,perfect for indulging in a relaxing breakfast experience...

  • Lobby Lounge Team Leader

    3 weeks ago

    Doha, Qatar Crew Life at Sea Full time

    ***:**Job Overview**: *** We are looking for a highly motivated Lobby Lounge Team Leader to join our team. In this role, you will be responsible for overseeing the daily operations of the lobby lounge. You will work closely with the Lobby Lounge Manager to ensure that our guests receive top-notch service and have a memorable experience.** *** Key...

  • Lobby Lounge Team Leader

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Crew Full time

    We are looking for a highly motivated Lobby Lounge Team Leader to join our team. In this role, you will be responsible for overseeing the daily operations of the lobby lounge. You will work closely with the Lobby Lounge Manager to ensure that our guests receive top-notch service and have a memorable experience.Key Responsibilities:Lead and supervise a team...

  • Lobby Lounge Manager

    2 months ago

    Doha, Qatar Rosewood Doha Full time

    Lead the operations of our lobby lounge showcasing Butterfly Patisserie, an elevated boutique, proposing contemporary pastries and artful cakes in a gleaming high jewelry atelier setting.Curate Ambiance: Create character in the lobby lounge, where every detail adds to a comfortable and elegant atmosphere, perfect for indulging in a relaxing breakfast...

  • Lobby Lounge Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Rosewood Doha Full time

    Lead the operations of our lobby lounge showcasing Butterfly Patisserie, an elevated boutique, proposing contemporary pastries and artful cakes in a gleaming high jewelry atelier setting.Curate Ambiance: Create character in the lobby lounge, where every detail adds to a comfortable and elegant atmosphere, perfect for indulging in a relaxing breakfast...

  • Lobby Lounge Team Leader

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Crew Life at Sea Full time

    We are looking for a highly motivated Lobby Lounge Team Leader to join our team. In this role, you will be responsible for overseeing the daily operations of the lobby lounge. You will work closely with the Lobby Lounge Manager to ensure that our guests receive top-notch service and have a memorable experience.Key Responsibilities:Lead and supervise a team...

  • Lobby Lounge Waiter

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Crew Full time

    As a Lobby Lounge Waiter, you will be responsible for providing outstanding service to guests in the lobby lounge area. You will be the face of the company and the first point of contact for guests as they enter the lounge. Your main responsibility will be to ensure that our guests have a pleasant and memorable experience. Key Responsibilities:Greet and...

  • Lobby Lounge Team Leader

    2 months ago

    Doha, Qatar Crew Full time

    We are looking for a highly motivated Lobby Lounge Team Leader to join our team. In this role, you will be responsible for overseeing the daily operations of the lobby lounge. You will work closely with the Lobby Lounge Manager to ensure that our guests receive top-notch service and have a memorable experience.Key Responsibilities:Lead and supervise a team...

  • Lobby Lounge Waiter

    1 month ago

    Doha, Qatar Crew Full time

    As a Lobby Lounge Waiter, you will be responsible for providing outstanding service to guests in the lobby lounge area. You will be the face of the company and the first point of contact for guests as they enter the lounge. Your main responsibility will be to ensure that our guests have a pleasant and memorable experience. Key Responsibilities:Greet and...

  • Lobby Lounge Team Leader

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Crew Full time

    We are looking for a highlymotivated Lobby Lounge Team Leader to join our team. In this role,you will be responsible for overseeing the daily operations of thelobby lounge. You will work closely with the Lobby Lounge Managerto ensure that our guests receive top-notch service and have amemorableexperience.KeyResponsibilities:Leadand supervise a team of lobby...

  • Lobby Lounge Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for lobby lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning,...

  • Restaurant Manager

    2 weeks ago

    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Food & Beverage - Services- Job Type- Full-time Permanent**WHO ARE WE?** **About Rosewood Doha** Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine...

  • Lobby Lounge Waiter

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Crew Full time

    As a Lobby Lounge Waiter, you will beresponsible for providing outstanding service to guests in thelobby lounge area. You will be the face of the company and thefirst point of contact for guests as they enter the lounge. Yourmain responsibility will be to ensure that our guests have apleasant and memorable experience.KeyResponsibilities:Greet and...

  • Lobby Lounge Manager

    1 week ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23135835 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for lobby lounge daily shift operations and supervision of staff. Position...

  • Restaurant Manager

    1 week ago

    Doha, Qatar Talent Pal Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Food & Beverage - Services- Job Type- Full-time Permanent**WHO ARE WE?** **About Rosewood Doha** Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine...

  • Club Lounge Manager

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23035577 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management JOB SUMMARY Responsible for the operation of the club lounge, ensuring...

  • Lobby Hostess

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full time

    Rixos Qetaifan Island NorthOpening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the...

  • Assistant Outlet Manager

    4 weeks ago

    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Talent and Culture- Job Type- Full-time Permanent**WHO ARE WE?** About Rosewood DohaHoused in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury...

  • Hia Lounges Manager

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the Role** Responsible for all commercial elements of lounges, including customer experience, lounge opportunity evaluation, membership pricing/strategy, access policies, product strategy and food and beverage strategy. Also, responsible for overseeing daily operations in all HIA QR lounges, ensuring standards and procedures are followed, a safe...