Technical Services Coordinator

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time

PPL Dynamics invites applications from experienced Dynamics NAV Experts to fill a crucial role in our organization. As an IT Support Specialist, you will contribute significantly to maintaining our IT infrastructure and ensuring seamless operations.

Key Responsibilities:
  • Navision Proficiency: Possess hands-on experience with Microsoft Dynamics NAV, focusing on Level 1 skills, including error reading, access rights configuration, user creation/deletion, troubleshooting, analysis, and escalation when necessary.
  • Help Desk Function: Deliver top-notch technical support services, efficiently resolving issues for employees. This includes providing setup assistance for hardware, software, and networking needs, as well as ensuring timely access removal upon employee departure.
  • Inventory Oversight: Identify shortages in computer, network, or other IT equipment, coordinating with the procurement team to rectify the situation promptly.
  • User Request Tracking: Organize and maintain physical user requests within the Google IT Drive platform, employing precise labeling techniques to enhance efficiency.
  • Audit Participation: Collaborate with the IT team to conduct regular internal audits, reinforcing robust security protocols and adherence to established IT policies and guidelines.
  • Non-Conformity Reporting: Effectively utilize the document management system to report any discovered discrepancies or irregularities.


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