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Credit Supervisor
2 months ago
Job Summary
We are seeking a highly skilled Credit Supervisor to join our team at City Centre Rotana Doha. As a key member of our Credit Department, you will be responsible for assisting the Credit Manager in running the department in a smooth and effective way, ensuring compliance with all policies and procedures.
Key Responsibilities
- Examine all credit demands originating through the hotel department for credit customers.
- Supervise Accounts Receivable activities, including billings, payment postings, and internal follow-ups.
- Follow up collections of Accounts Receivable, taking necessary actions to secure timely payment and emphasizing overdue amounts.
- Ensure necessary information regarding overdue accounts is supplied to the Credit Manager periodically.
- Respond to guest, credit card queries, and account disputes.
- Review guest ledger high balances and make necessary follow-ups with Front Office to secure additional credit information or obtain immediate settlement.
- Organize global billings for conventions, seminars, and groups to ensure all services were charged according to the agreement.
- Control the advance deposits account and ensure credits are applied properly or refunded if not used.
Requirements
- Hotel management or accounting degree.
- At least one year of previous experience within a hotel environment.
- Excellent verbal and written English communication skills.
- Computer literacy and knowledge of Opera, Micros, FBM, and SUN System are assets.
About Us
City Centre Rotana Doha is a 5-star hotel located in the heart of Doha, connected to City Center Mall and mere steps from the new Doha Exhibition and Conference Centre. The hotel is nestled in the key business and commercial district of West Bay and just 30 minutes' drive from the new Hamad International Airport.
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