Global Network Lead
2 days ago
Key Responsibilities:
- Lead and motivate a team of network engineers and technicians, providing guidance, support, and mentorship to ensure high performance and professional development.
- Oversee the day-to-day operations of the telecommunications network, including monitoring, troubleshooting, and resolution of network issues to minimize downtime and ensure optimal performance.
- Develop and implement incident management processes and procedures to respond promptly and effectively to network outages, service disruptions, and other critical incidents.
- Manage changes to the network infrastructure, ensuring that all changes are properly planned, tested, and implemented in accordance with company policies and industry best practices.
- Monitor network performance metrics and KPIs, identifying areas for improvement and implementing corrective actions to enhance network reliability, capacity, and efficiency.
- Collaborate with third-party vendors and service providers to ensure the timely delivery of network services and support, negotiate service contracts, and oversee vendor performance.
- Conduct capacity planning and forecasting to anticipate future network growth and expansion requirements, ensuring that the network infrastructure can support the evolving needs of the business and our customers.
Requirements:
- Bachelor's degree in telecommunications, computer science, or a related field. Master's degree preferred.
- 8+ years of experience in network operations and management in the telecommunications industry.
- Proven leadership experience, with the ability to lead and motivate a diverse team of technical professionals.
- Fluency in English is required. Proficiency in Arabic is desirable.
- Relevant certifications such as CCNP, CCIE, ITIL, or PMP are a plus.
- In-depth knowledge of telecommunications network technologies, protocols, and standards, including IP/MPLS, DWDM, LTE, and 5G.
- Strong understanding of network management tools, monitoring systems, and performance analytics platforms.
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