Enterprise Cybersecurity Solutions Architect

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar Google Full time
About the Job
As a Customer Success Manager, Cloud Security, you will play a critical role in ensuring the successful adoption and utilization of our cloud security solutions by our customers. You will be responsible for building and maintaining strong relationships with customers, providing expert guidance and support to address their unique needs and challenges.

Key Responsibilities
Your key responsibilities will include:
  1. Developing and executing customized plans to meet the unique needs and goals of each customer.
  2. Providing expert guidance and support to customers on the effective use and optimization of our cloud security solutions.
  3. Collaborating with cross-functional teams to identify and address customer pain points and areas for improvement.
  4. Analyzing customer data and feedback to inform product development and enhancement initiatives.

Requirements
To succeed in this role, you will need:
  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in a customer success role in the enterprise software, cloud space, or AI space.
  • Experience in security solutions domain, such as Security Operations (SecOps) i.e., Security Information Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR).
  • Ability to communicate fluently in English and Arabic.


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