Customer Service Representative

2 months ago


Baladīyat az Zaāyin, Qatar human capital group qatar Full time

Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Human Capital Group Qatar. As a Concierge Ambassador, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities

  • Customer Service: Handle inbound and outbound calls to or from customers, providing timely and effective responses to their inquiries and concerns.
  • VIP Experience: Greet and direct VIP visitors to their desired locations, providing information about our properties and services.
  • Reservation Management: Coordinate and manage reservations for restaurants, hotels, private drivers, and cars, as well as special events and exhibitions.
  • Tenant Facility Management: Respond to and resolve tenant facility management issues in a timely and professional manner.
  • Customer Complaints: Handle customer complaints in a fair and respectful manner, providing solutions and alternatives when necessary.
  • Follow-up and Reporting: Follow up with customers to ensure their needs are met and provide regular reports on customer feedback and satisfaction.

Requirements

  • Education: Bachelor's degree or equivalent in a relevant field.
  • Experience: Minimum 3 years of experience in a similar role, preferably in a concierge or customer service position.
  • Language Skills: Fluent in English and Arabic.

What We Offer

As a Customer Service Representative at Human Capital Group Qatar, you will have the opportunity to work with a dynamic and growing company, providing exceptional customer service and ensuring a seamless experience for our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Baladīyat az̧ Z̧a‘āyin, Qatar human capital group qatar Full time

    Customer Service Representative ConciergeWe are seeking a highly skilled Customer Service Representative Concierge to join our team at Human Capital Group Qatar. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and relationship-building.Key...


  • Baladīyat az̧ Z̧a‘āyin, Qatar Lifelinks International Resources Doha Full time

    Job Title: Customer Service RepresentativeAt Lifelinks International Resources Doha, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to...


  • Baladīyat az̧ Z̧a‘āyin, Qatar Lifelinks International Resources Doha Full time

    Job Title: Customer Service RepresentativeAt Lifelinks International Resources Doha, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and...


  • Baladīyat az̧ Z̧a‘āyin, Qatar human capital group qatar Full time

    Customer Service Representative ConciergeWe are seeking a highly skilled Customer Service Representative Concierge to join our team at Human Capital Group Qatar. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and relationship-building.Key...


  • Baladīyat az̧ Z̧a‘āyin, Qatar human capital group qatar Full time

    Customer Service Representative ConciergeWe are seeking a highly skilled Customer Service Representative Concierge to join our team at Human Capital Group Qatar. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and relationship-building.Key...


  • Baladīyat az̧ Z̧a‘āyin, Qatar Lifelinks International Resources Doha Full time

    About the JobCustomer Service Representative Opportunity at Lifelinks International Resources DohaJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Lifelinks International Resources Doha. As a key member of our front desk team, you will be responsible for providing exceptional customer service to...


  • Baladīyat az̧ Z̧a‘āyin, Qatar Starlinks Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Starlinks. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other...


  • Baladīyat az̧ Z̧a‘āyin, Qatar human capital group qatar Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Human Capital Group Qatar.Key Responsibilities:Provide exceptional customer service through effective communication and problem-solving skills.Handle inbound and outbound calls, responding to customer inquiries and resolving issues in a timely and professional...


  • Baladīyat az̧ Z̧a‘āyin, Qatar qatar petroleum doha Full time

    Customer Support Role at Qatar Petroleum DohaWe are seeking a skilled and detail-oriented Customer Support Representative to join our team in Doha. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and positive experience.Key Responsibilities:Provide online support to...


  • Baladīyat az̧ Z̧a‘āyin, Qatar qatar petroleum doha Full time

    Customer Support Role at Qatar Petroleum DohaWe are seeking a skilled and detail-oriented Customer Support Representative to join our team in Doha. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and positive experience.Key Responsibilities:Provide timely and...


  • Baladīyat az̧ Z̧a‘āyin, Qatar qatar petroleum doha Full time

    Customer Support Role at Qatar Petroleum DohaWe are seeking a skilled and detail-oriented Customer Support Representative to join our team in Doha. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and employees, ensuring a seamless and positive experience.Key Responsibilities:Provide...


  • Baladīyat az̧ Z̧a‘āyin, Qatar human capital group qatar Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Human Capital Group Qatar. As a key member of our concierge team, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our clients.Key ResponsibilitiesHandle inbound and outbound calls to or from customers,...


  • Baladīyat az̧ Z̧a‘āyin, Qatar human capital group qatar Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Human Capital Group Qatar. As a key member of our concierge team, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our clients.Key ResponsibilitiesHandle inbound and outbound calls to or from customers,...


  • Baladīyat az̧ Z̧a‘āyin, Qatar Lifelinks International Resources Doha Full time

    Job Title: Call Center AgentLifelinks International Resources Doha is seeking a highly skilled and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in...


  • Baladīyat az̧ Z̧a‘āyin, Qatar QATAR Airways Full time

    Customer Service Agent - Qatar AirwaysAre you passionate about delivering exceptional customer experiences? Do you have a flair for providing 5-star service? We're seeking talented individuals to join our award-winning team as Customer Service Agents in Ground Services Operations at Qatar Airways.About the RoleAs a Customer Service Agent, you will be the...


  • Baladīyat az̧ Z̧a‘āyin, Qatar vodafone Full time

    Job Description:Vodafone Qatar is seeking a part-time Online Chat Support Associate to fill a key role in our Doha-based team. As an Associate Level position, the ideal candidate will have at least 4 years of experience in customer service or online support roles. We are looking for individuals who are driven, independent, creative, and possess strong...


  • Baladīyat az̧ Z̧a‘āyin, Qatar Kone AB Full time

    About the Role:We are seeking a highly motivated and customer-focused Contact Center Agent to join our team in Sharjah. As a key member of our Customer Service Team, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat.Key Responsibilities:Manage customer contacts, including...


  • Baladīyat az̧ Z̧a‘āyin, Qatar vodafone Full time

    Job Description:Vodafone Qatar is seeking a part-time Online Chat Support Associate to contribute to our team in Doha.As an Associate Level position, the ideal candidate will have at least 4 years of experience in customer service or online support roles.We are looking for individuals who are driven, independent, creative, and possess strong critical...


  • Baladīyat az̧ Z̧a‘āyin, Qatar Starlinks Full time

    Job Description for Call Center OfficerAt Starlinks, we are seeking a highly skilled and experienced Call Center Officer to join our team. The ideal candidate will have a strong background in customer service and call center operations, with a proven track record of delivering exceptional results in a fast-paced environment.Key Responsibilities:Provide...


  • Baladīyat az̧ Z̧a‘āyin, Qatar Kone AB Full time

    About the RoleWe are seeking a highly motivated and customer-focused Contact Center Agent to join our team in Sharjah. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer experiences through various types of contacts, including callouts, inbound customer queries, and outbound customer calls.Key...