Digital Payments Consultant

5 days ago

Doha, Baladīyat ad Dawḩah, Qatar Shootday Full time

The role of the Visa Consulting Senior Manager will be pivotal in driving commercial growth, product development, and thought leadership across practice areas in the Middle East and North Africa (MENA) region. As a key member of the VCA organization, this individual will contribute to deepening client relationships and optimizing client performance by helping them design and assess their payments strategy and implement initiatives to capture full potential from enhancing customer engagement.

Key Responsibilities / Deliverables

  1. This professional will collaborate with VCA colleagues, Visa account executives, and other Visa functions to cultivate and manage a pipeline of engagement opportunities with the largest banks and merchants in the region.
  2. Subject Matter Expertise
    1. Utilize VISA and external data to analyze client needs across focus markets and identify opportunities for consulting assignments with VISA's key clients.
    2. Support and contribute to sales pitches.
    3. Lead or contribute to internal problem-solving sessions.
    4. Prepare for and participate in client discussions.
    5. Be involved in project deliveries in both coordination and delivery roles.
    6. Work closely with other VISA groups to ensure a seamless consulting experience.
    7. Contribute to the development of practice areas in terms of product development.

A well-qualified candidate will have broad and deep expertise in Payments Consulting across multiple areas of focus. Key elements to assess his/her candidacy include expertise on topics such as:

  1. Business needs of issuers, acquirers, and merchants in Portfolio, Digital, and Risk e.g., strategy, acquisition, customers and channels full potential, innovation, mobile platforms, digital ecosystems, authorization, etc.
  2. Best practices to meet customer needs across the customer lifecycle stages (acquisition, activation, usage, reactivation, and retention).
  3. Industry trends such as evolving economics of payments, new customer value propositions, increasing digitalization and development of digital channels, increasing use of advanced analytics and other technologies in payments and targeting, changing regulatory environment, etc.

This is a hybrid position that requires frequent travel to client sites (min. 50%) or more based on business needs. The ideal candidate should be comfortable interacting with senior management of clients and VISA.

Requirements and Qualifications

  • Basic Qualification
  • A Master's degree preferred from a top school.
  • Preferred Qualifications
  • At least ten years of solid experience gained within the financial services practice of a top-tier consulting firm, with regional and global experience highly desired.
  • Deep consulting skills and client engagement capabilities, including advanced client management and presentation skills, credibility with clients and working teams, and diplomatic skills to extract desired outcomes.
  • Highly analytical with advanced PowerPoint and Excel skills, SAS, and superior project management skills. Fluent communication is essential.
  • Results-driven, flexible, and both internally and externally customer-focused.
  • Self-motivated and able to work with limited direction.
  • Strong teamwork and collaboration skills, with the ability to work effectively with inter-disciplinary groups.
  • Ability to work in a multi-cultural environment.
  • Fluency in English is mandatory; Arabic is desired but not a prerequisite.

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