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Customer Support Warranty Engineer

1 month ago

Doha, Baladīyat ad Dawḩah, Qatar Boeing Full time
Warranty Engineer Role

We are seeking a skilled Warranty Engineer to join our team at Boeing. As a key member of our Customer Support team, you will play a critical role in ensuring the quality and reliability of our products.

Key Responsibilities:
  • Research and Analysis: Conduct thorough research and analysis of operator experiences related to Service Related Problems (SRPs) and engineering changes, utilizing WDT (Warranty Decision Team) WQIP (Warranty Quality Input) guidelines.
  • Collaboration and Leadership: Analyze recommendations from Engineering and lead the coordinated Customer Support Team response, ensuring a unified position and effective communication.
  • Process Improvement: Mediate differences among functions within Customer Support to lead in a unified direction, and resolve differences within the engineering community by leading interactive objective analysis.
  • Warranty Process Expertise: Interact with the Customer Support Team, leading them through the warranty processes with a clear understanding of WDT and WQIP guidelines.

This is an exciting opportunity to join our team and contribute to the success of Boeing's Customer Support organization. If you are a motivated and detail-oriented individual with a passion for warranty engineering, we encourage you to apply.