Customer Service Operations Manager
1 month ago
International SOS Al-Rushaid Co Ltd is seeking a highly skilled Customer Service Lead to manage service order support for a facility O&M contract in Doha, Qatar.
Key Responsibilities:- Manage facility maintenance records and service orders for the contract.
- Supervise supporting staff to ensure timely processing, prioritization, tasking, and close out of O&M service orders.
- Manage preventive maintenance and service scheduling and tasking.
- Supervise technical library with OEM references, historical documentation, warranty records, etc.
- Associate's degree or equivalent experience.
- 7 years of experience providing O&M services with 2 years of experience supporting a U.S. Government customer overseas.
- 3 years of supervisory experience.
- 2 years of service order management experience.
- Maximo asset management experience.
- Proficient written and verbal communicator.
- Proficient in Microsoft Office suite of applications.
Living and working conditions at the assignment location could be remote and uncomfortable. Long hours, exposure to weather and hazardous conditions. Personnel should be aware of moving on short notice and under adverse conditions.
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Customer Service Manager
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar UrbaCon Contracting & Trading Full timeJob SummaryThe Customer Service Supervisor is responsible for overseeing and coordinating all customer service operations related to property rentals and tenant satisfaction at UrbaCon Contracting & Trading.Key ResponsibilitiesBuild and Maintain Positive RelationshipsEstablish and maintain strong relationships with tenants to ensure their satisfaction and...
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Customer Service Manager
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Guardian Jobs Full timeWelcome Manager NATIONAL TRUST **About the role** We are seeking a skilled and experienced Welcome Manager to join our team at the National Trust. As a key member of our visitor services team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable and enjoyable experience. **Key...
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Customer Service Manager
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Guardian Jobs Full timeWelcome Manager NATIONAL TRUST **About the role** We are seeking a skilled and experienced Welcome Manager to join our team at the National Trust. As a key member of our visitor services team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable and enjoyable experience. **Key...
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Customer Service Manager
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Guardian Jobs Full timeWelcome Manager NATIONAL TRUST **About the role** We are seeking a skilled and experienced professional to join our team as a Welcome Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable and enjoyable experience. **Key responsibilities** * Provide...
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Customer Service Director
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full timeCustomer Service Manager ======================= **Job Summary** We are seeking a highly skilled Customer Service Manager to oversee the operations of our customer service department and call centre. The successful candidate will be responsible for developing and implementing customer service policies and procedures, managing a team of customer service...
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Customer Service Director
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full timeCustomer Service ManagerAli Bin Ali is seeking a highly skilled Customer Service Manager to oversee the operations of our customer service department and call centre. The ideal candidate will have a proven track record in customer service management and be able to develop and implement effective customer service policies and procedures.Key...
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Customer Service Director
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full timeCustomer Service ManagerAli Bin Ali is seeking a highly skilled Customer Service Manager to oversee the operations of our customer service department and call centre. The ideal candidate will have a proven track record in customer service management and be able to develop and implement effective customer service policies and procedures.Key...
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Customer Service Director
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Manager to lead our customer service department and call centre. The successful candidate will be responsible for overseeing the operations of the customer service team, developing and implementing customer service policies and procedures, and managing a team of customer service...
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Customer Service Director
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full timeJob DescriptionAli Bin Ali is seeking a highly skilled Customer Service Manager to oversee the operations of our customer service department and call centre. The successful candidate will be responsible for developing and implementing customer service policies and procedures, managing a team of customer service representatives and call centre agents, and...
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Customer Service Director
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full timeJob DescriptionAli Bin Ali is seeking a highly skilled Customer Service Manager to oversee the operations of our customer service department and call centre. The successful candidate will be responsible for developing and implementing customer service policies and procedures, managing a team of customer service representatives and call centre agents, and...
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Customer Service Director
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to lead our customer service department and call centre. The successful candidate will be responsible for overseeing the operations of the customer service team and ensuring high levels of customer satisfaction.Key ResponsibilitiesDevelop and Implement Customer Service StrategiesManage a...
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Customer Service Representative
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeAbout QNB QatarEstablished in 1964, QNB Group has grown to become the largest bank in the Middle East and Africa region. With a presence in over 31 countries, the bank provides a comprehensive range of advanced products and services. The total number of employees is over 28,000, serving up to 20 million customers through 1,000 locations and an ATM network of...
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Service Delivery Operations Manager
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full timeService Delivery Duty Manager Catering OperationsAs a key member of our team at Qatar Airways, you will be responsible for overseeing the operational aspects of our service delivery department during your shift. Your primary goal will be to ensure that all products and services, including flights and non-flights orders, are delivered to the highest standards...
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Customer Service Representative
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeAbout QNB QatarEstablished in 1964, QNB Group has grown to become the largest bank in the Middle East and Africa region. With a presence in over 31 countries, the bank provides a comprehensive range of advanced products and services to its customers.The bank has maintained its position as one of the highest rated regional banks, with a strong financial...
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Customer Service Manager
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar UrbaCon Contracting & Trading Full timeJob Title: Senior Soft Services ExecutiveJob Summary:The Senior Soft Services Executive plays a crucial role in ensuring the smooth operation of soft services within the facility, maintaining a high standard of cleanliness and service quality.Key Responsibilities:Ensure the cleaning service provides the highest standards of delivery and excellent service at...
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Customer Service Representative
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Insight Global Full timeJob Summary:We are seeking a highly skilled and experienced Dispatch Operations Specialist to join our team at Insight Global. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring timely and efficient resolution of their inquiries.Key Responsibilities:Provide top-notch customer...
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Customer Service Representative
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Accor- North & Central America Full timeAccor-North & Central America is seeking a skilled Front Desk Agent to join our team. Key Responsibilities: * Provide exceptional customer service to guests, ensuring a positive experience throughout their stay. * Manage front desk operations, including check-in, check-out, and room assignments. * Respond to guest inquiries and resolve issues in a timely...
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Customer Service Representative
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar MSI Management Solution International Full timeJob SummaryMSI Management Solution International is seeking a highly organized and detail-oriented Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our reception area.Responsibilities:Answer and direct phone calls to appropriate...
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Corporate Customer Service Officer
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full timeJob SummaryWe are seeking a highly skilled and customer-focused Corporate Customer Service Officer to join our team at Precision Hire Solution. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their queries, and guiding them through various banking procedures.Key...
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Customer Service Representative
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Agent at IHG Hotel & Resorts. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Communication Skills: You...