Customer Retention Specialist
2 months ago
As a key member of the Vodafone Qatar team, you will play a vital role in driving sales and retention efforts in the Telesales and Retentions function. Your primary focus will be on migrating prepaid customers to postpaid plans, upgrading postpaid customers to higher plans, and selling new Vodafone products such as GigaHome, New postpaid, and New MBB connections.
Responsibilities
Key accountabilities and decision ownership:
- Utilize sales techniques to achieve sales targets and provide quality customer service
- Interact with customers, answer customer enquiries, and effectively handle customer complaints and escalations
- Work in a disciplined and target-oriented manner to meet sales quotas and facilitate future sales
- Process orders in an accurate manner
Requirements
Must have:
- High school diploma
- Experience in a contact centre environment
- Ability to use a CRM
Vodafone Qatar is committed to providing a dynamic and challenging work environment that fosters growth and development. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
-
Telesales & Retention Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Vodafone Full time**Job Summary**Vodafone is seeking a highly skilled and motivated Telesales & Retention Advisor to join our team in Qatar. As a key member of our Customer Operations department, you will be responsible for performing telesales and retention activities to drive customer acquisition and retention.**Key Responsibilities**Perform telesales and retention...
-
Customer Experience Manager
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar UrbaCon Contracting & Trading Full timeAfter Sales Manager RoleThe After Sales Manager plays a pivotal role in ensuring the post-sales process is optimized to drive customer satisfaction, retention, and loyalty. This involves overseeing a team responsible for handling customer inquiries, resolving issues, and providing exceptional support after product or service delivery.Key...
-
Customer Relationship Management Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeAbout QNBEstablished in 1964, QNB Group has grown to become the largest bank in the Middle East and Africa region. With a presence in over 31 countries, the bank provides a comprehensive range of advanced products and services.QNB has maintained its position as one of the highest rated regional banks, with a strong financial performance and expanding...
-
Customer Relationship Management Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeAbout QNBEstablished in 1964, QNB Group has grown to become the largest bank in the Middle East and Africa region, with a presence in over 31 countries across three continents. The bank has a comprehensive range of advanced products and services, with a total of over 28,000 employees serving up to 20 million customers through 1,000 locations and an ATM...
-
Customer Relationship Management Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeAbout QNBEstablished in 1964, QNB Group has grown to become the largest bank in the Middle East and Africa region. With a presence in over 31 countries, the bank provides a comprehensive range of advanced products and services.QNB has maintained its position as one of the highest rated regional banks, with a strong financial performance and expanding...
-
Customer Support Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Talent Pal. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Develop and maintain strong relationships with customers to ensure their needs...
-
Customer Support Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Talent Pal. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Develop and maintain strong relationships with customers to ensure their needs...
-
Document Control Management Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Parsons Corporation Full timeDocument Control Management SpecialistThe Document Control Management Specialist is responsible for implementing and maintaining the Document Control Management System. This includes overseeing the capture, collection, storage, and dissemination of updates to program documents through proper channels to all concerned parties. The Specialist ensures that...
-
Document Control Management Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Parsons Corporation Full timeDocument Control Management SpecialistThe Document Control Management Specialist is responsible for implementing and maintaining the Document Control Management System. This includes overseeing the capture, collection, storage, and dissemination of updates to program documents through proper channels to all concerned parties. The Specialist ensures that...
-
Customer Support Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeJob Title: Customer Support SpecialistAt Talent Pal, we're committed to fostering an environment where every teammate feels welcome, respected, and inclusive. We're seeking a Customer Support Specialist to join our team in Doha, Qatar.Job Summary:We're looking for a highly skilled and customer-focused individual to manage customer relationships, develop...
-
Customer Support Specialist
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeJob Title: Customer Support SpecialistAt Talent Pal, we're committed to delivering exceptional customer experiences. As a Customer Support Specialist, you'll play a vital role in fostering strong relationships with our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Develop and maintain customer...
-
Customer Experience Quality Specialist
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full timeCustomer Experience Quality SpecialistWe are seeking a highly skilled Customer Experience Quality Specialist to join our team at Qatar Airways. As a key member of our customer experience team, you will be responsible for ensuring that our digital systems and customer touchpoints meet the highest standards of quality and customer satisfaction.Key...
-
Customer Relationship Management Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeAbout QNBEstablished in 1964, QNB Group has grown to become the largest bank in the Middle East and Africa region. With a presence in over 31 countries, the bank provides a comprehensive range of advanced products and services.QNB has maintained its position as one of the highest rated regional banks, with a strong financial performance and expanding...
-
Customer Relationship Management Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeAbout QNBEstablished in 1964, QNB Group has grown to become the largest bank in the Middle East and Africa region. With a presence in over 31 countries, the bank provides a comprehensive range of advanced products and services.QNB has maintained its position as one of the highest rated regional banks, with a strong financial performance and expanding...
-
Customer Experience Director
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar UrbaCon Contracting & Trading Full timeAbout the RoleThe After Sales Manager plays a pivotal role in upholding the Company's reputation by ensuring customer satisfaction, retention, and loyalty. This position oversees and optimizes the post-sales process, driving repeat business and maximizing customer lifetime value through exceptional post-sales service.Key ResponsibilitiesManage a team...
-
Customer Experience Director
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar UrbaCon Contracting & Trading Full timeAbout the RoleThe After Sales Manager plays a pivotal role in upholding the Company's reputation by ensuring customer satisfaction, retention, and loyalty. This position oversees and optimizes the post-sales process, driving repeat business and maximizing customer lifetime value through exceptional post-sales service.Key ResponsibilitiesManage a team...
-
Customer Experience Director
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar UrbaCon Contracting & Trading Full timeAbout the RoleThe After Sales Manager plays a pivotal role in upholding the Company's reputation by ensuring customer satisfaction, retention, and loyalty. This position oversees and optimizes the post-sales process, driving repeat business and maximizing customer lifetime value through exceptional post-sales service.Key ResponsibilitiesManage a team...
-
Customer Experience Quality Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full timeCustomer Experience Quality SpecialistWe are seeking a highly skilled Customer Experience Quality Specialist to join our team at Qatar Airways. In this role, you will be responsible for ensuring that our digital systems provide a seamless and satisfying experience for our customers.Main Responsibilities:Test all digital systems where customers interact with...
-
Customer Relationship Management Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeAbout QNBEstablished in 1964, QNB Group has grown to become the largest bank in the Middle East and Africa region. With a presence in over 31 countries, the bank provides a comprehensive range of advanced products and services.QNB has maintained its position as one of the highest rated regional banks, with a strong financial performance and expanding...
-
Customer Relationship Management Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeAbout QNBEstablished in 1964, QNB Group has grown to become the largest bank in the Middle East and Africa region. With a presence in over 31 countries, the bank provides a comprehensive range of advanced products and services.QNB has maintained its position as one of the highest rated regional banks, with a strong financial performance and expanding...