Contact Center Director

About the PositionWe are seeking a highly skilled Contact Center Supervisor to join our hravailable team. As a key member of our contact center operations, you will be responsible for overseeing the overall performance and efficiency of our call center.Key ResponsibilitiesLead and manage a team of call center representatives, providing guidance, training,...

Job OverviewThe Contact Center Optimization Lead plays a critical role in ensuring operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...

RequirementsTo be successful as a Contact Center Supervisor, you will need more than 8 years of experience in customer service, with at least 3 years at the same level. Proficient knowledge of customer service and standard office practices and procedures is also essential.

About UsECCO Gulf WLL is a leading provider of customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job SummaryWe are seeking an experienced Contact Center Workforce Supervisor to join our team. The successful candidate will be responsible for overseeing the planning, management, and...

About the PositionThe Customer Experience Enhancement Director plays a critical role in driving operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall...

About YouTo be successful in this role, you must have the following qualifications and skills:High School Qualification/Vocational Qualification with minimum 5 years of job-related experience;OR Bachelor's Degree or Equivalent with minimum 4 years of job-related experience;Experience working with Contact Centre applications providers is preferred;Bachelor's...

Company OverviewECCO Gulf WLL is a dynamic and innovative company that provides customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job DescriptionThe Contact Center Workforce Manager will be responsible for overseeing the planning, management, and optimization of our call center...

Delivering Exceptional Guest ExperiencesWe are looking for an accomplished Call Center Manager (Rooms & F&B) to lead our Reservations Team at lxbfYeaa. As a luxury 5-star hotel, we strive to provide our guests with unforgettable experiences. The successful candidate will possess outstanding people skills, be proficient in standard PC systems, and have a...

About ECCO Gulf WLLECCO Gulf WLL is a leading provider of customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job SummaryWe are seeking an experienced Contact Center Workforce Manager to join our team. The successful candidate will be responsible for overseeing the planning, management,...

Benefits and CompensationECCO Gulf WLL offers a competitive compensation package and a supportive work environment. Our benefits include comprehensive health and wellness benefits, opportunities for career advancement and professional development, and a range of employee recognition programs. As a Contact Center Workforce Manager, you will have the...

Job DescriptionWe're looking for a detail-oriented team player to join our fitness center as the first point of contact for members, greeting them upon entry.ResponsibilitiesScheduling appointments with clients to start new memberships or follow up on past memberships.Providing exceptional customer service by answering incoming calls, greeting customers, and...

Job OverviewThe Assistant Director of Human Resources plays a critical role in supporting the HR Department in executing strategies to attract, retain, and develop diverse premiere talent. This role is responsible for directing and overseeing the staffing and recruiting process, working with Employment Administrator to establish and maintain contact with...

At Qanect, we are seeking a seasoned Sales Director to drive our business forward.We require someone with extensive experience in sales and media sales, able to build close relationships with clients and develop strategic partnerships.The ideal candidate will have a proven track record of success, a strong network of contacts, and excellent communication...

Job DescriptionECCO Gulf WLL is seeking a seasoned IT professional to lead its technology operations. As an IT Operations Director, you will oversee the planning, implementation, and delivery of call center technology solutions.Key ResponsibilitiesProject Management: Develop and execute project plans to ensure timely and within-budget delivery of IT...

We are looking for a Client Relationship Director to join our team at lxbfYeaa. In this role, you will be responsible for building and maintaining strong, positive relationships with clients, ensuring their needs are met, and overseeing the successful delivery of projects.Responsibilities:Build and maintain strong, positive relationships with clients.Serve...

Job Purpose:The Airport Operations Director is responsible for ensuring the smooth operation of facilities management across the HIA campus. This role acts as a single point of contact for operational queries and effectively manages all works related to facilities maintenance.About You:Bachelor's Degree in Engineering or equivalent with minimum 5 years of FM...

Role SummaryWe are currently seeking a skilled Digitalization Specialist to join our team in Qatar, where you will be responsible for overseeing SCADA & Digitalization projects, managing client relationships, and harnessing the potential of emerging technologies.ResponsibilitiesCultivate and maintain strong client relationships.Act as the primary point of...

Job DescriptionThe Operations Excellence Manager plays a critical role in driving operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...

Job DescriptionWe are seeking a highly experienced and motivated individual to join our team as a Kids' Boutique Director. The successful candidate will lead our children's department, driving sales growth, developing strategies, and delivering exceptional customer experiences.ResponsibilitiesLeadership: Provide strategic leadership to the kids' team,...

About the Role:The Cluster PR & Communication Director is a strategic position within our luxury property, tasked with developing and executing comprehensive public relations and communication plans.Responsibilities:Develop strategic public relations and communication plans aligned with the resort's overall goals and objectives.Serve as chief spokesperson...