Internal Communications Specialist

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time
About QNB Group

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Summary

The incumbent will support the Vice President and team – Internal Communications to deliver internal communications and employee engagement and further enhance the delivery of the organization's strategy goals and vision.

Key Responsibilities
  1. Manage and Deliver Integrated Communications Agenda: Work closely with the division VP Internal Communications to manage and deliver an integrated communications agenda across the organization.
  2. Manage and Coordinate QNB Intranet/SM Channels: Manage and co-ordinate the QNB intranet / SM channels, taking overall responsibility for its content and content contributions, and generating greater usage of the portal.
  3. Advise and Support Direct Reporting: Advise and support the direct reporting, on matters affecting communications, feedback and suggestions for improvement, and identify opportunities to enable Voice of Employees.
  4. Produce Key Projects: Produce key potential projects such as newsletters or any new form of communication to enhance an organization-wide informed staff.
  5. Undertake Other Duties: Undertake any other duties as may reasonably be required in the role.
  6. Ensure Alignment and Consistency: Ensure alignment and consistency of internal communications activities across all functions and regions is successfully delivered.
  7. Plan, Edit and Write Content: Plan, edit and write content for a variety of internal communications mediums, such as staff intranet, monthly magazines or regular email bulletins.
  8. Arrange Creative Designs and Templates: Arrange with various GCD functions on creative designs and templates to ensure brand and creative alignments.
  9. Establish and Implement Best Practices: Assist VP Internal Communications in establishing and implementing best in class communication practices and frameworks across the Group.
  10. Manage Digital Assets: Manage the update of all digital assets such as Loyalty program, Intranet, Social Media etc.
Qualifications
  1. University Graduate: University graduate with a degree in Business advertising, marketing, or related discipline.
  2. Strategist with Key Skills: Strategist with key skill on brand transformation techniques.
  3. Good Understanding of CI Tools/Techniques: Good understanding of CI tools/ techniques and related best practices.
  4. Good Oral and Written Communication Skills: Good oral and written communication skills in English and Arabic (preferred).
  5. Demonstrated Ability to Motivate a Team: Demonstrated ability to motivate a team and thoroughly follow up on project plans and project implementations.
  6. Ability to Follow Through with Initiatives: Ability to follow through with initiatives.
  7. Planning, Organizing Ability: Planning, organizing ability.
  8. Ability to Work with Teams from Diverse Cultural Backgrounds: Ability to work with teams from diverse cultural backgrounds.


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