Park Services Manager

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full time
Job Summary

We are seeking a highly skilled Park Services Manager to join our team at Ennismore. As a key member of our operations team, you will be responsible for ensuring the highest standards of cleanliness and maintenance across our properties.

Key Responsibilities
  • Safety and Compliance: Ensure that all safety policies and procedures are enforced in the department, and identify areas for improvement.
  • Staff Development: Develop and conduct training programs to enhance staff skills and knowledge, focusing on their development needs.
  • Reporting and Administration: Prepare and complete daily and monthly reports, and ensure that monthly document retention is completed.
  • Supply Chain Management: Ensure that there are always sufficient supplies available, and manage the ordering process for the housekeeping department.
  • Workforce Planning: Plan, schedule, and organize work to ensure proper coverage, timely completion, and satisfactory performance.
  • Quality Assurance: Conduct routine inspections of washrooms and public areas, coach employees on deficiencies, and provide corrective action where necessary.
  • Guest Experience: Ensure that guests enjoy impeccable services offered by the team members in a timely manner.
  • Customer Service: Listen to customers' complaints and ensure that they are addressed efficiently and effectively.
  • Interdepartmental Relations: Maintain good relationships with managers of other units in the organization.
Requirements

To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work independently and as part of a team. You will also need to have a strong attention to detail and be able to prioritize tasks effectively.



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