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Guest Services Representative

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Park Hyatt Doha Full time

Job Summary

Park Hyatt Doha is seeking a highly skilled Guest Services Officer to deliver exceptional experiences for our guests. As a key member of our team, you will be responsible for ensuring a seamless and memorable stay for our guests.

Key Responsibilities:

  • Assist with the check-in and check-out process, ensuring a smooth and efficient experience for our guests.
  • Handle account settlements and provide accurate information about hotel services and promotions.
  • Communicate with guests to understand their needs and preferences, and provide personalized recommendations.
  • Provide guests with information about local attractions and restaurants in Doha, and respond to guest inquiries.

Requirements:

  • Candidates with a relevant degree or diploma in Hospitality or Tourism management are highly encouraged to apply.
  • Minimum 2 years work experience in hotel operations, with a strong background in customer service and communication.
  • Excellent communication and interpersonal skills, with fluency in Arabic and English languages.

What We Offer:

Park Hyatt Doha is committed to providing a supportive and dynamic work environment that fosters growth and development. As a member of our team, you will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.