Technical Service Project Manager
6 days ago
Job Summary
We are seeking a highly skilled Technical Service Project Manager to join our team at Siemens. As a key member of our technical services team, you will be responsible for managing warranty cases for our installed base, coordinating with sub-suppliers, and providing technical expertise to our customers.
Key Responsibilities
- Warranty Case Management: Manage warranty cases from registration to successful closure, ensuring timely and efficient resolution.
- Sub-Supplier Coordination: Plan and coordinate works onsite with our sub-suppliers, ensuring seamless execution and high-quality results.
- Non-Conformance Reports (NCRs): Handle NCRs from registration to successful closure, ensuring alignment with internal systems and customer expectations.
- Technical Expertise: Provide technical expertise and support to customers on spare parts for medium-voltage switchgear, ensuring alignment with HQ, factories, and other regional countries.
- On-Site Installation Support: Assist customers in on-site installation works, ensuring smooth execution and high-quality results.
- Offer and Order Management: Handle offer and order management, ensuring alignment with HQ, factories, other regional countries, suppliers, and customers.
Requirements
- Strong technical knowledge of medium-voltage switchgear and related systems.
- Excellent communication and project management skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office and other relevant software.
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