Residential Services Director
4 days ago
We are seeking a highly motivated and experienced Housekeeping Manager to join our team at the Four Seasons Resort and Residences at The Pearl-Qatar. This role is responsible for ensuring the smooth daily operation of the Housekeeping department, maintaining high standards of cleanliness, and fostering a positive working relationship with our outsourced companies.
The successful candidate will be a passionate and motivated individual with excellent leadership skills, personal presentation, and interpersonal skills. They will have a proven track record of delivering exceptional results in a luxury hotel environment and possess a strong understanding of housekeeping operations and best practices.
Key Responsibilities
The Housekeeping Manager will be responsible for:
- Demonstrating a strong leadership presence for our guests, employees, and suppliers.
- Ensuring the smooth daily operation of the Housekeeping departments.
- Maintaining a strong working relationship with our outsourced companies who are responsible for cleaning all guest rooms and public areas.
- Achieving high standards of cleanliness by working closely with outsourced teams and internal supervisors.
- Liaising with engineering, off-site laundry, and front office departments to deliver optimum performance and collaboration.
- Overseeing stock control and inventory, including sourcing new products, suppliers, and keeping up-to-date with trends.
- Managing a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of specific areas of the hotel.
Requirements and Qualifications
To be successful in this role, the candidate should possess the following qualifications:
- Degree Holder, preferably in hotel and tourism management.
- 2-4 years of experience in a related field.
- Excellent command of English, Arabic is an advantage.
- Luxury experience in hotels and resorts.
Benefits
We offer a unique opportunity to build a successful career with global potential, along with a range of benefits that include:
- Opportunities to work with a diverse team of 50 nationalities.
- Living accommodation in a high-quality apartment.
- Excellent training and development opportunities.
- Employee recognition programs.
- Complimentary nights at FS Hotels Worldwide.
- Paid annual home leave tickets.
- Complimentary meals in employee restaurants.
- Free transportation to work.
- Medical coverage.
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