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Online Sales Coordinator Lead

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full time

The Online Sales Coordinator Lead at ALI BIN ALI will be instrumental in driving the company's online sales strategy forward, focusing on product listing management, website optimization, and customer satisfaction.

Key Tasks
  1. Manage product listings on the e-commerce platform, ensuring accuracy and consistency across all product information, images, and pricing.
  2. Collaborate with internal teams to launch new products and promotions in a timely manner, capitalizing on online sales opportunities.
  3. Monitor and analyze website traffic and sales data to identify trends and areas for improvement, informing business decisions.
  4. Work closely with the marketing team to develop compelling product descriptions and promotions, enhancing customer engagement and loyalty.
  5. Deliver exceptional customer service, resolving online order-related inquiries and issues in a prompt and professional manner.
Desirable Skills and Qualifications
  • Experience in e-commerce or online retail operations, with a solid grasp of e-commerce platforms and online sales processes.
  • Excellent communication and customer service skills, with the ability to thrive in a fast-paced environment.
  • A detail-oriented individual, capable of managing multiple tasks and deadlines while maintaining a high level of accuracy.
  • Familiarity with SEO and digital marketing principles is a plus, as is the ability to stay up-to-date with e-commerce trends and best practices.