Customer Experience Lead
1 week ago
Merge Recruitment Agency is seeking a Customer Experience Lead to join our dynamic team. As a key member of our operations department, this role will play a vital part in shaping our client's experience.
Key Responsibilities:- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Lead cross-functional teams to resolve complex customer complaints and issues.
- Collaborate with stakeholders to identify opportunities for process improvements and recommend solutions.
About the Role:
- Bachelor's degree in a related field or equivalent experience required.
- A minimum of 5 years' relevant professional experience in a similar position is essential.
- Candidates with experience in the hospitality industry are highly desirable.
- Strong analytical and problem-solving skills are necessary to analyze data and make informed decisions.
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Customer Experience Lead
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Kempinski Hotels Full timeWe are seeking a Customer Experience Lead to join our team at Kempinski Hotels. This exciting opportunity offers the chance to make a real impact and contribute to the success of our business.About UsWe are a global hotel group with a long history of providing exceptional hospitality services. Our team is dedicated to creating unforgettable experiences for...
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Customer Experience Specialist
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Doha, Baladīyat ad Dawḩah, Qatar CXG Full timeCXG is a leading customer experience agency that serves premium and luxury brands worldwide. Our mission is to help these brands deliver exceptional experiences to their customers, drive profitable growth, and build strong relationships with their target audience.We are currently seeking enthusiastic individuals who share our passion for luxury retail and...
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Customer Experience Director
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Customer Experience Director
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Customer Experience Associate
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Customer Experience Manager
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Customer Experience Manager
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Customer Experience
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Customer Experience Specialist
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Doha, Baladīyat ad Dawḩah, Qatar Majid Al Futtaim Full timeJoin Our TeamWe are looking for a talented individual to join our team as a Sales Associate. As a Sales Associate, you will be responsible for providing exceptional customer service, achieving sales targets, and maintaining store standards.About UsMajid Al Futtaim Holding is a leading retail, entertainment, and leisure company in the Middle East and North...
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Customer Experience Manager
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Doha, Baladīyat ad Dawḩah, Qatar The Sybarite Full timeIn this exciting contract role, you will have the opportunity to work with a leading luxury experience and lifestyle management company, The Sybarite. As a Property Sales Administrator, you will be responsible for handling day-to-day customer service tasks, processing orders, and providing administrative assistance for our luxury property clients.About The...
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Customer Experience Director
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Chalhoub Group Full timeKey Responsibilities">Drive the Business">Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.">Define, execute and monitor the store action plan to achieve sales targets and KPIs.">Manage the customer database to build strong relationship with...
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Customer Experience Specialist
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar MCG Talent Full timeAbout MCG TalentWe are a forward-thinking consulting firm dedicated to helping businesses succeed in today's fast-paced digital landscape.Job SummaryThis is an exciting opportunity for a Customer Experience Specialist to join our team. You will be responsible for developing and implementing customer-centric strategies that drive growth and improvement.In...
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Customer Experience Director
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Antal International Full timeA competitive opportunity has arisen for a Customer Experience Director to lead our efforts in delivering exceptional service standards at Antal International.Reporting to the Senior Management Team, you will be responsible for overseeing the guest experience team and managing daily operations of the department. Your expertise in customer service, leadership...
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Customer Support Lead
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionThe Customer Support Lead is responsible for monitoring and improving the customer experience of the subscription service across all service and support channels.The Lead will be accountable for setting and delivering the KPIs (including but not limited to customer churn, CS, and FTR) relating to support and CX, specifically ensuring that...
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Customer Success Lead
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...