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Quality and Performance Manager

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Drive organizational excellence by leading and developing policies and procedures.

Main Objectives
  1. Develop and implement policies to ensure compliance with regulatory standards.
  2. Direct performance improvement initiatives to achieve overall success.
  3. Lead Quality Management, Strategic Planning, Infection Prevention and Control, and Patient Relations, focusing on quality, risk management, and patient safety.

Strategy Development and Execution

  • Establish a business plan and effectively implement it. Guide the creation of annual operational plans and quarterly strategy reports.
  • Elevate alignment between improvement initiatives and the organization's strategic plan, overseeing daily operations.
  • Oversee the Quality program, ensuring data collection, aggregation, and analysis are accurate and thorough.

Collaboration and Leadership

  • Represent the organization on a national level, working with the Ministry of Public Health and other government entities.
  • Collaborate with risk management to minimize risks and support clinical risk management processes.
  • Promote leadership rounds and staff feedback sessions.

Professional Development and People Management

  • Guide the professional development of direct reports and provide direct input to their performance management.
  • Support staff in their development and requests, including patient safety training and competencies.

Requirements and Qualifications

  • 12 to 15 years of experience in healthcare, with 4-7 years in a similar position or responsibility.
  • Demonstrated experience in coaching, strategy development, and quality management/accreditation.
  • Strong skills in relationship building, conflict resolution, meeting setup, and implementation are necessary.