Sales and Inventory Supervisor
7 days ago
Job Overview
The Store Manager role is responsible for managing and driving sales for the store through efficient operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to company norms.
The job holder is also responsible for managing and coaching the store team.
Key Responsibilities
- Communicate store targets to the team and drive sales to achieve financial objectives.
- Maintain proper loss prevention standards and ensure compliance with cash handling, fraud, and theft of products.
- Oversee and monitor all point of sales activities in the store, including sales transactions, tracking customer orders and payments, registering sales, maintaining inventory updates, providing service, handling returns and refunds, and gathering consumer data for feedback.
- Regularly audit own store administration and resolve any issues; assist in carrying out annual stock counts and spot checks.
- Monitor and handle customer complaints and take corrective action in line with policy; resolve customer complaints and respond to feedback in a timely and professional manner.
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