Front Desk Ambassador

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Accor Full time
Job Description

We are seeking a highly skilled and friendly Front Desk Ambassador to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Welcome guests upon arrival and bid farewell upon departure, ensuring a warm and personalized experience.
  • Anticipate and meet the needs of our guests, enhancing their overall satisfaction and loyalty to our hotel.
  • Coordinate communication between guests and staff, ensuring seamless service delivery.
  • Be available at all times as a point of contact for our guests, responding promptly to their requests and inquiries.
  • Ensure the hotel's welcome amenities are always stocked and available for our guests.
  • Resolve guest complaints and requests in a timely and professional manner, liaising with relevant departments as needed.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong problem-solving skills and attention to detail.
  • Ability to work effectively in a team environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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