Front Desk Ambassador
2 months ago
Welcome to Crew, where we're dedicated to providing exceptional hospitality to our guests. As a Front Desk Associate, you'll play a vital role in ensuring our guests feel welcome and at home. Here's what you can expect:
**Key Responsibilities:**
* Provide warm and genuine hospitality to our guests, making them feel valued and respected.
* Host and welcome guests in a natural and spontaneous manner, creating a sense of community and belonging.
* Prepare arrival arrangements and process check-ins for Residences guests, ensuring a seamless and efficient experience.
* Update guest preferences, feedback, and comments on their profile section, helping us tailor our services to their needs.
* Collaborate with departments to fulfill guest requests and needs, providing exceptional service and support.
* Offer concierge services to guests during their stay, making their experience even more enjoyable.
* Provide food and beverage support to the Residences lounge, ensuring our guests have everything they need.
**What We Offer:**
* A dynamic and supportive work environment that encourages growth and development.
* Opportunities to make a real difference in the lives of our guests and contribute to the success of our team.
* A chance to work with a talented and passionate team who share your commitment to exceptional hospitality.
Join us at Crew and be part of a team that's dedicated to delivering unforgettable experiences.
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