Night Manager

We are seeking a skilled Night Manager to join our team at Marriott Marquis City Center Doha Hotel. As a key member of our Rooms & Guest Services Operations team, you will be responsible for ensuring seamless guest experiences throughout the night.

• Process all guest check-ins, verifying guest identity and payment information.
• Assign rooms and activate/issue room keys, ensuring accurate accounts for each guest.
• Secure payment prior to issuing room keys and verify/adjust billing as needed.
• Compile and review daily reports/logs/contingency lists, complete cashier and closing reports.
• Supply guests with directions and property information, accommodate guest requests and follow up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges, balance and drop receipts.
• Count and secure bank at beginning and end of shift, obtain manual authorizations and follow all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft, assist management in training, evaluating, counseling, motivating and coaching employees.
• Develop/maintain positive working relationships, support team to reach common goals, listen and respond appropriately to employee concerns.
• Follow company policies and procedures, report accidents, injuries, and unsafe work conditions to manager, complete safety training and certifications.
• Ensure personal appearance is clean and professional, maintain confidentiality of proprietary information, protect company assets.
• Welcome and acknowledge guests, anticipate and address guests' service needs, assist individuals with disabilities, thank guests with genuine appreciation.
• Speak using clear and professional language, prepare and review written documents accurately and completely, answer telephones using appropriate etiquette.
• Ensure adherence to quality standards, enter and locate information using computers/POS systems.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

We are proud to welcome you to explore a career with Marriott Hotels, where you will be part of a community and enjoy true camaraderie with a diverse group of co-workers.