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After Sales Project Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Foreground Consultancy Full time

Job Title: After Sales Project Manager

Job Summary:

Foreground Consultancy is seeking an experienced After Sales Project Manager to join our team. As a key member of our organization, you will be responsible for overseeing the service team, managing project installations, and ensuring high standards of customer satisfaction.

Key Responsibilities:

  • Service Team Management: Supervise the service team's performance, address issues, and ensure optimal outcomes.
  • Project Coordination: Conduct daily meetings to align team efforts, address challenges, and ensure smooth project execution from planning to delivery.
  • Manufacturing Partnerships: Coordinate with manufacturers for special interventions and timely feedback.
  • Spare Parts Management: Price and source spare parts, both locally and internationally, to minimize downtime.
  • Customer and Supplier Relationships: Build and maintain relationships with customers and suppliers to promote and secure preventive maintenance contracts.
  • Competitive Pricing: Prepare competitive pricing for maintenance tenders to ensure business growth.
  • Inventory Management: Manage and forecast annual spare parts inventory to minimize downtime and optimize resource allocation.
  • Design Review: Review and approve MEP layouts with the design department to ensure project feasibility.
  • Project Delivery: Oversee project delivery, installation, and related activities to ensure customer satisfaction.
  • Manufacturer Support: Arrange manufacturer support for installation and training needs to ensure project success.

Requirements:

  • Experience: 5 to 8 years of experience in food service equipment maintenance and project installation.
  • Management Experience: At least 3 years in a managerial position as a Maintenance/Project Manager.
  • Education: Electrical/Mechanical Engineering degree required.
  • Language Skills: Fluency in Arabic (native level) is required, along with proficiency in English.
  • Soft Skills: Strong problem-solving and crisis-management skills are essential for this role.