Sales Technical Consultant
4 days ago
Role Overview:
This role involves working closely with customers to understand their technical needs and providing expert guidance and support.
You will:
- Address customer technical queries and concerns, providing expert solutions and advice.
- Collaborate with internal teams to drive business growth and improve processes.
- Develop strong relationships with customers, building trust and loyalty.
Requirements:
To succeed in this role, you will require:
- 8+ years' experience in a technical account management role.
- Bachelor's degree in Electrical Engineering, Computer Science, or Computer Engineering.
- Demonstrated experience managing customer expectations and delivery scope.
- Excellent interpersonal skills that build positive relationships with other team members.
- Solid understanding of TCP/IP and Broadband networking concepts.
- Proficiency with Salesforce or equivalent ticketing system and reporting tools.
- Ability to present complex technical material to various audiences.
- Demonstrated ability to lead multi-functional teams.
- Must be located in the ME region.
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