Communications Specialist

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Hamad Medical Corporation Full time

Job Summary:

About the Position

We are seeking an accomplished Communications Specialist - Assistant Head to join our team at Hamad Medical Corporation.

Main Duties
  • Training and Guidance: Deliver in-depth training sessions for new staff members on switchboard operations, highlighting the significance of effective communication in hospitals.
  • Performance Monitoring: Continuously evaluate staff performance, assess their call handling skills, and provide constructive feedback to enhance their productivity.
  • Communication Enhancement: Develop and implement strategies to improve communication among administrative personnel, department heads, and other stakeholders.
  • Change Coordination: Collaborate with administrative personnel and department heads to discuss and implement changes in communication equipment, facilities, and policy.
  • Complaint Resolution: Address complaints regarding telephone service promptly and professionally, ensuring timely resolution.
  • Site Evaluations: Conduct regular site evaluations to identify areas for improving telephone services across various locations within HGH, WH, RMH, OPD Annex, Health Centers, etc.
Education and Experience

A Bachelor's Degree in Computer Science/Computer Engineering or a related field, along with 2 years of experience in providing in-depth hardware/software technical support, is required. Alternatively, a diploma relevant to the specialization of the role and 4 years of related or administrative experience are also acceptable.



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