Service Delivery Expert

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Adecco Careers Full time

We are seeking a highly skilled Service Delivery Expert to join our customer service team at Adecco Careers. As a Service Delivery Expert, you will be responsible for delivering exceptional customer service and ensuring that all customer needs are met.

Key Responsibilities:
  • Developing and maintaining relationships with existing and potential customers.
  • Drafting and maintaining accurate records of customer interactions and correspondence.
  • Providing excellent customer service and resolving any issues that may arise.
  • Collaborating with the CS Coordinator to ensure seamless communication and problem-solving.
  • Preparing and generating reports on customer activities and providing insights to management.
  • Ensuring timely completion and return of contractual packages and ICSAs by customers.
  • Verifying unit loads and entering meter serial numbers for owner's units sheet.
  • Generating clearance certificates and forwarding them to the Customer Services Manager for endorsement.
Benefits:

The successful candidate will enjoy a competitive salary package, opportunities for professional growth and development, and a dynamic work environment.



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