Service Delivery Excellence Lead
1 week ago
The Ministry of Public Health - Qatar is looking for an experienced IT Service Management professional to join our team as a Senior IT Operations Manager.
Key Responsibilities:- Operational Support: Provide operational support for ITSM processes, including incident, problem, and change management.
- Process Improvement: Identify areas for process improvement and implement changes to enhance service delivery.
- Collaboration: Collaborate with internal stakeholders to ensure effective service delivery and resolve issues promptly.
- Communication: Communicate effectively with customers to understand their service level requirements and document them in SLAs and SLRs.
Requirements:
- Bachelor's degree in Computer Science/Computer Engineering or a related discipline.
- ITIL Expert Certification or ITIL Practitioner Certification with Project Management skills.
- Advanced level of Arabic and English language.
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Service Delivery Lead
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are hiring a Service Delivery Lead for one of our clients in Doha.Candidates who have the required qualifications and suitable experience may apply.RequirementsMinimum 6 years of experience in IT service delivery field, IT governance, and framework.Previous experience as an IT Service Delivery Lead.Bachelor's degree in Computer Science or Information...
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Service Delivery Excellence Leader
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Saleh Al Hamad Al Mana Co. Full timeSaleh Al Hamad Al Mana Co. is dedicated to providing world-class service experiences for our customers. As a key member of our team, you'll be responsible for driving service delivery excellence and ensuring that our customers receive the highest level of care.Your primary focus will be on developing and implementing strategies to improve service quality,...
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Senior IT Services Delivery Executive
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full timePPL Dynamics is seeking a highly skilled professional to assume the role of Application Delivery Lead. The ideal candidate will have at least 12 years of experience in the Oil & Gas domain and 8 years of experience in application automation services and delivery within an enterprise-level environment.The successful candidate will have a proven track record...
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Application Delivery Lead
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full timeMinimum Qualifications:Bachelor's degree in Computer Engineering/Science, Electronics Engineering, or any other appropriately relevant field.Minimum Experience:12 years of progressive experience in Oil & Gas domain.8 years of professional experience in application automation services and application delivery in an enterprise-level environment.3 years in...
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Service Excellence Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full timeThe Service Excellence Specialist role at Hyatt Hotels Corporation offers a unique opportunity to excel in a fast-paced hospitality environment.Main Responsibilities:Drive guest satisfaction through proactive service delivery and effective communication.Partner with colleagues to achieve exceptional guest experience ratings.Provide in-depth knowledge of...
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Service Delivery Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Merge Recruitment Agency Full timeAt Merge Recruitment Agency, we are seeking an experienced Service Delivery Manager to join our team. This role is responsible for providing exceptional customer service and support to our clients.Job Description:We are looking for a highly skilled professional to lead our customer experience team and drive service excellence across all areas of the...
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Service Delivery Process Coordinator
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full timeAbout the PositionTalent Leaders Inc. is a leading provider of innovative solutions, and we are seeking an experienced Service Delivery Process Coordinator to join our team. In this role, you will be responsible for coordinating and managing service delivery processes to ensure seamless delivery of services to our clients.Responsibilities:Develop and...
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Technical Service Delivery Manager
6 hours ago
Doha, Baladīyat ad Dawḩah, Qatar ProgressSoft Corporation Full timeLead the Way as a Technical Service Delivery Manager at ProgressSoft Corporation!We are seeking a highly experienced professional to lead our technical service delivery team, overseeing the implementation and delivery of IT projects.About the Role:Team Leadership: Lead and manage a team of technical professionals, providing guidance, coaching, and mentoring...
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Civil Works Delivery Lead
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar sedso Full timeSedso is a leading provider of civil engineering services in the region. We are currently seeking a qualified Civil Works Delivery Lead to join our team in Doha.In this role, you will be responsible for leading the delivery of our civil engineering projects, ensuring that they are completed on time and within budget.The successful candidate will have a...
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Laundry Service Excellence Lead
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full timeThe Performance Manager for Laundry at Snoonu is responsible for optimizing the performance of our laundry services.This includes monitoring and evaluating the performance of laundry operations, ensuring service quality, efficiency, and customer satisfaction meet or exceed expectations.To achieve this, the successful candidate will build and maintain strong...
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Network Service Delivery Head
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full timeJob DescriptionTanqeeb is looking for a Network Service Delivery Head to join our team in Qatar. As a key member of our organization, you will be responsible for managing our IT infrastructure and ensuring the smooth operation of our services.Your key responsibilities will include:Managing IT infrastructure related to assigned projects/clientsAnalyzing...
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Service Delivery Director
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar hravailable Full timeJob SummaryHR Available is seeking an experienced Service Delivery Director to lead our call center team and drive customer satisfaction and loyalty.Key ResponsibilitiesStrategic Leadership: Develop and implement strategic plans to enhance customer relationships, improve customer retention, and increase repeat purchases.Operational Excellence: Monitor and...
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PSD Service Delivery Expert
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Schlumberger Full timeAbout OneSubsea">We are a leading provider of cutting-edge technology and solutions for the energy industry. Our team of experts works tirelessly to ensure that our customers receive the best possible service.">Job Summary">The Field Engineer Trainee will be responsible for providing technical support to our customers, ensuring safe, efficient, and reliable...
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Customer Service Excellence Leader
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the JobWe are seeking a highly experienced Operations Director to lead our customer experience team. The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction, retention, and loyalty.Key Responsibilities:Determine the call centre operational strategy by conducting reviews, capacity...
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Service Delivery Lead
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Blueprint Full timeAbout UsWe are Enerpac, a leading manufacturer of high-pressure hydraulic tools and equipment. We are committed to delivering innovative solutions that meet the evolving needs of our customers.About the RoleThis is an exciting opportunity to join our team as a Service Sales Manager in Qatar. The successful candidate will be responsible for driving the...
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Service Delivery Director
20 minutes ago
Doha, Baladīyat ad Dawḩah, Qatar Minor Hotels Full timeMinor Hotels is seeking a Service Delivery Director to lead our Front Desk team in delivering exceptional guest experiences. This key role involves coordinating daily operations, resolving guest concerns, and maintaining high standards for the department.Key ResponsibilitiesDevelop and implement strategies to improve operational efficiency and customer...
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Customer Service Excellence Leader
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Menasa & Partners Full timeMenasa & Partners seeks a seasoned professional to design and implement an exceptional customer service delivery model. As Interim Customer Engagement Manager, you will lead the team responsible for executing this plan.This role requires operational customer service experience, change management, and project management skills, along with excellent...
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Programme Delivery Lead
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Alfanar Projects Full timeAbout the RoleWe are looking for a highly skilled Programme Delivery Lead to join our team at Alfanar Projects. The successful candidate will be responsible for leading the delivery of programmes and projects, ensuring they are completed on time, within budget, and to the required quality standards.The ideal candidate will have a strong background in project...
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Executive Manager of Service Delivery
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Dreams Gate Services Full timeAbout This OpportunityWe are seeking an experienced Senior Soft Services Executive to lead our soft services teams at Dreams Gate Services.The successful candidate will be responsible for developing and implementing effective soft services strategies, leading and managing a team of professionals, and ensuring that we deliver exceptional service to our...
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Service Delivery Specialist
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Canon EMEA Full timeJob SummaryWe are looking for a highly skilled Service Delivery Specialist to join our Canon EMEA team. The successful candidate will be responsible for ensuring the smooth delivery of our Management Print Services (MPS) to our clients, while maintaining a high level of customer satisfaction.Main Responsibilities:Deliver exceptional customer service,...