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Dining Service Professional

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar CLOUD Hospitality and Trading Full time

We are seeking a skilled Dining Service Professional to provide exceptional customer service and ensure customer satisfaction at our café in Qatar.

Key Responsibilities:

  1. Deliver outstanding customer service by greeting customers warmly and introducing them to our menu
  2. Answer questions about menu items, ingredients, and pricing to provide informed recommendations
  3. Take orders for beverages and collect payments from customers in a timely and efficient manner
  4. Prepare and serve orders to customers while maintaining a clean and organized workstation
  5. Adhere to timing standards for products and services to ensure seamless customer experience
  6. Ensure customer satisfaction by processing orders for additional beverages and addressing any concerns
  7. Maintain familiarity with menu items, specials, and café information to provide accurate information to customers
  8. Stock service areas with supplies and maintain a clean café environment
  9. Learn about menu changes and specials from the manager to stay up-to-date

Requirements:

  1. Previous experience as a waitress or hostess, preferably in a hotel or upscale restaurant setting
  2. Excellent customer service and communication skills
  3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  4. Knowledge of food and beverage menu items
  5. Professional appearance and demeanor
  6. Ability to stand and walk for extended periods

Essential Skills:

  1. Customer Service: Creating a welcoming and positive dining experience
  2. Multitasking: Managing hostess duties while also serving guests as a waitress
  3. Communication: Clearly relaying information between guests and kitchen staff
  4. Teamwork: Collaborating with the rest of the staff to ensure smooth operations