Customer Experience Operations Director

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
About the Role

We are seeking an experienced professional to lead our airport terminal operations, ensuring seamless and efficient passenger processing. The ideal candidate will have a strong background in managing large teams, implementing process improvements, and driving customer satisfaction.

Key Responsibilities:
  • Develop and implement strategic plans to enhance terminal operational performance.
  • Drive continuous improvement initiatives across various functions, including check-in and boarding, baggage handling, VIP services, and more.
  • Leverage business technologies and resources to boost productivity and meet customer requirements.
  • Collaborate with cross-functional teams to deliver exceptional customer experiences and drive revenue growth.
  • Oversee the planning and utilization of resources, ensuring effective management of manpower, equipment, and facilities.
Requirements:
  • Bachelor's degree or equivalent.
  • Minimum 8 years of job-related experience, preferably in an airport managerial position.
  • Strong leadership and project implementation skills.
  • Experience in managing budgets and leading large workforces is a plus.


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleAs a key member of our senior management team, the Customer Experience Director will be responsible for leading our terminal operations team to drive improvements in terminal operational performance.ResponsibilitiesSpearhead Operational Improvements: Identify and develop strategic plans to enhance terminal operational efficiency.Drive...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Welcome to lxbfYeaaWe are a dynamic Qatari company committed to excellence in trading and construction services.Job RoleThis is a full-time on-site position for a Retail Sales Manager in Doha, Qatar. The successful candidate will be responsible for managing sales operations, driving customer satisfaction, increasing sales, and achieving targets....


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job OverviewWe are seeking a skilled Restaurant Leadership Position candidate to join our team at Park Hyatt Doha. As the Assistant Manager, you will work closely with the Outlet Manager to create exceptional dining experiences for our esteemed guests.Key ResponsibilitiesOversee daily operations and ensure top-notch service.Lead a team of skilled...


  • Doha, Baladīyat ad Dawḩah, Qatar Ooredoo Qatar Full time

    Job PurposeThe Service Assurance Manager will be responsible for ensuring that Ooredoo meets its customer experience targets and obligations. This includes managing a team on all aspects of Service Assurance and effectively managing the Maintenance team for B2B customers.Key Performance IndicatorsMeet customer experience targets and obligations.Manage the...

  • Operations Director

    6 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Power International Holding (Qatar) Full time

    Operations Director PositionWe are seeking an experienced Operations Director to join our team in Qatar.Leadership: Develop and maintain strong relationships with key stakeholders and lead the operations team in Qatar.Client Satisfaction: Ensure delivery of services that meet or exceed contractual obligations.Business Development: Identify and pursue new...

  • Operational Director

    18 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar Astromin Group Full time

    Astomin Group is seeking an experienced Operational Director to oversee daily business operations, ensuring efficiency in processes and coordinating with different departments to enhance productivity.The ideal candidate will play a crucial role in optimizing workflow, maintaining quality standards, and ensuring smooth execution of operational tasks.Key...

  • Operations Director

    4 days ago


    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job Title: Operations DirectorAbout the Role:We are seeking a highly experienced Operations Director to lead our production team at Management Solutions International (MSI) in Qatar.The ideal candidate will have 8+ years of proven experience in a factory setting, specifically within the wardrobe, kitchen, and fit-out sectors in the GCC region.The selected...


  • Doha, Baladīyat ad Dawḩah, Qatar SupportFinity™ Full time

    At SupportFinity, we pride ourselves on creating exceptional guest experiences that set us apart from the rest. As our Assistant Manager - Guest Experience, you will play a vital role in driving this mission forward.The ideal candidate will possess excellent leadership skills, with the ability to motivate and inspire our team to deliver outstanding results....


  • Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full time

    Job Title: Dining Operations DirectorWe are seeking a highly experienced and skilled Dining Operations Director to lead our 5-star hotel in Doha, Qatar, and uphold our position as a premier destination for luxury and hospitality.This is an exceptional opportunity for a dedicated professional to play a pivotal role in ensuring that our guests enjoy memorable...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    LxbfYeaa's Ladies Only Salon in Qatar is hiring a skilled and motivated individual to fill the position of Ladies Salon Operations Director. As a key member of our team, you will be responsible for leading our team of staff members, managing salon operations, and providing exceptional customer service to our clients.The successful candidate will have...

  • Operations Director

    3 days ago


    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We're seeking an experienced Operations Director to join our team at Siemens Digital Industries. As a key member of our organization, you will be responsible for overseeing the engineering team responsible for projects.The ideal candidate will have a strong background in engineering and experience in managing cross-functional teams. You will provide...


  • Doha, Baladīyat ad Dawḩah, Qatar Madre Integrated Engineering Doha Full time

    About the Team:We are a dynamic team at Madre Integrated Engineering Doha, working together to deliver high-quality projects and maintain exceptional standards of customer service.We are seeking a talented Operations and Maintenance Director to join our team, leading our operations and maintenance functions. The successful candidate will be responsible for...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    About the RoleThe Director of Guest Experience is responsible for providing leadership to the day-to-day operations of the reception desk and guest service team at Hyatt Regency Hill Country Resort and Spa.This role requires a high level of autonomy and ability to work without constant direct supervision. The ideal candidate will be knowledgeable about all...

  • Director of Operations

    56 minutes ago


    Doha, Baladīyat ad Dawḩah, Qatar Mosanada Full time

    We are actively seeking to appoint an experienced Director of Operations to join our leading Sports Facilities Management company based in Doha, Qatar.Please do not apply if you do NOT meet the essential criteria for this role.Responsibilities:Leading the project and in charge of overall Facility Operations, Hard and Soft services.Ensure the KPIs of the...


  • Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full time

    Tanqeeb's Espresso Experience Director is responsible for crafting exceptional coffee experiences that exceed our guests' expectations, focusing on quality, professionalism, and hospitality.Key Responsibilities:Coffee Artistry: Prepare expertly crafted espresso-based drinks using various brewing methods, showcasing creativity and flair.Leadership and...


  • Doha, Baladīyat ad Dawḩah, Qatar Reliance Health Full time

    In this role, you will be responsible for leading our Digital Operations team to deliver exceptional customer experiences and drive operational excellence. This includes managing the end-to-end implementation of operation development projects, ensuring timelines and budget adherence.Key Responsibilities:Be the voice of the customer, continually evolving and...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    At lxbfYeaa, we are seeking a highly motivated Restaurant Operations Director to lead our team in delivering exceptional customer service and top-quality food & beverage products.About the RoleThe successful candidate will be responsible for managing their assigned restaurant to achieve the highest level of customer satisfaction and quality service while...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About Us:The Group Securities is a leading investment organization with a strong presence in the finance industry. Our mission is to provide exceptional investment services to our clients while maintaining the highest level of security and confidentiality.Job Role:We are seeking a highly experienced IT Operations Director to lead our technical infrastructure...

  • Operations Director

    2 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full time

    Job DescriptionAbout the Role:We are seeking an experienced Operations Director to join our team at Ali Bin Ali. The successful candidate will be responsible for overseeing the day-to-day operations of our department, ensuring seamless execution of projects and provision of high-quality services to our clients.Key Responsibilities:Develop and Implement...


  • Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time

    About the Role:The Commercial Operations Director will be responsible for leading our commercial and chartering activities related to LNG and Non-LNG shipping. This includes tracking market trends and forecasts, building and maintaining relationships with major market players, and identifying business opportunities to support the Company towards achieving...